cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error message on my MX700 Printer: U052 This type of print head is incorrect.

jdegann
Apprentice

I got this after installing new ink - it worked just a bit and then when I turned printer off and on, got this msg.  I took out cartridges and head, put them back in, and no change.

59 REPLIES 59

savinglots
Contributor

I had this error with my canon printer that showed up one day with no warning.

Using my powers of deduction and understanding how power supplies work I found an easy solution to fix that that anyone can do in about 1 minute.

If you would like to know how to do it email me.

 Removed email address per FORUM GUIDELINES

johnnyp
Apprentice

I am surprised Canon is brave enough to have a public forum. The MX700 printer is loaded with defects one of which is the print head. I threw mine in the trash bin. DO NOT buy a new print head or ink for this model. No matter what you do it will not work I quarntee it.

 

I seldom join these circle forums because I have other gadgets to play with. Also is it really worth being having your email inbox spammed day and night. Well in this instance yes.

 

Canon the MX700 is a pile of rubbish and am surpised you take no responsibilty. Trust me the product id defective and one day you may hear from me again.

johnnyp
Apprentice

This printer is a piece of junk.

Did not work for me.
Paolo

I suggest you guys go back to the forum topic index page and check out the one titled "Re: Call to Arms for the dreaded U052 Wrong Printhead Error". You can read 43 pages of complaints about the U052 error that has been built in to most of Canon's printers. You will notice Canon's feeble suggestions that include you should buy a new printer head that costs almost the same as a new printer and does not cure the fault................or they will honor you with a discount on a new printer when you can beat the discounted price in some retail outlets! Time to draw a line under misplaced loyalty to Canon.
Always hate to see corporate ripoffs by companies we used to trust.

im i lucky or what but it worked after first attempt. thanx

This solution did not work :((  

atucker87
Apprentice

I have had my printer for about 4 or 5 years now. It has always worked perfectly. Then all of a sudden I get the message that the print head is incorrect and to reinstall it. I turned it off and unplugged it and it worked for 1 print job and then went back to giving me this message. I took out my cartridges and put them back in, unplugged it, etc. VERY upset that I can not do A single thing with it. I try to go into the menu, settings, etc. and am unable to do so because of this error message. 

I was working with the moderator on a solution.  She's disappeared now and I have THREE Canon printers with issues(two of them with the infamous message that we're all seeing)

I was offered a discounted price if I called. However, this issue makes me want to never purchase a canon printer again. It worked beautifully until this, and now I'm just out of luck. Have to take it in for repair, from which I'm reading had been expensive, and didn't help...or buy a new one. I'm really not looking to purchase a new printer every four years when it decides to give an error message for no reason whatsoever. I'll be getting a different brand.obviously there's an issue Canon since Soo many people are having this exact problem.
Announcements