It sounds like a limited success. I say limited because Canon refuse to admit any liability, and the amount of compensation doesn't come near to covering all the "new print heads" people have bought that didn't cure the fault. The whole situation s...
I quite frankly don't understand how praying to any deity is going to affect a company that only worships the Dollar. They are happy to trample on their long term customers chasing that goal.
We have also moved from Canon to Brother. Brother printers tend to be a bit "clunky" in operation but they are reliable and don't come with the built-in self destruct features that Canon offers. Anyone that thinks Canon will make good on this probl...