repairs needed
Any idea when the website will be up and running for scheduling a repair? Newport News VA area
Posts
Canon CPS renewal
I have been trying to renew my Canon CPS membership for a couple of days, but the site has been down. I think my account was set to expire today. Is there a grace period for renewing?
ImageFormula DR-C225 "Error - Cannot Load Driver" or "Check power/data cables"
Scanner is direct USB conection to MacBook Pro running Mojave 10.14.6Scanner suddenly (about a week ago) stopped responding to scan button on unit or Scan or Scan more pages from within Capture on Touch. No operating system changes before/after not w...
Canon Customer Service is Poor
I can not believe how unhelpful Canon customer service is. I want to join the CPS program at the gold level. I have all my gear registered onine in my account and I have enough points to join at gold. When I went online to join, the website was do...
Canon website down, need printer software download
Just got my Pixma iX6820 and my laptop doesn't have a CD drive. Unfortunately, the printer software I need to download isn't available because the canon site is down for maintenance. Calling didn't help, either. Can I download it elsewhere? If not, ...
Resolved! Need driver for ImageFormula CR-L1 check scanner
Ok.. so the site is down.Phone support is offline or backed up. Need a driver for:imageFORMULA CR-L1 Check Scanner.... anyone? BGunn
CANON - why not disclose what is going on? It is not "maintenance"
I need a driver. I get it, your sites were taken over by ransomwear - WHY NOT DISCLOSE THIS, instead of "maintence" and make us all wait?I need the install drivers for a printer. Two days now - I guess I have to go buy another printer, as this one i...
CANON WUX5000 projector problem
Hi! I would appreciate any help on this issue:recently bought a projector second hand, noticed - perhaps too late- that there is a green 'stain' appearing off center in the iamge - see photo. The 'stain' appears green on dark colours and pink/ purple...
FedEx lost my EOS R being shipped from Canon, what should I do?
So, I ordered a Canon EOS R refurbished body and everything was going fine until my FedEx tracking went from "on vehicle for delivery" to "pending". It has been that way for over a week. I contacted FedEx and Canon and so far an investigation has be...
Printhead alignment
I have issues with the output of my printed papers. I processed cleaning and deep cleaning already however I still don't get perfect print outs. Can you please help me with the printhead alignment process? Thank you.
What Happened to image.canon?
I was so looking forward to using this service—especially the Lightroom connection—with my new R5. "SORRY, SERVICE NOT AVAILABLE" And what happened to the iOS/iPadOS app? It was pulled from the App Store today by Canon. Thanks!Davoud aka David
I am getting an Canon IJ Scan Utility Internal Error Code:9,202,3. Please Help!
I have a CanoScan 9000F Mark II scanner and I am using Windows 10. I can go to the Canon Utility and select it to scan. The scanner scans the photo/document, however once it has completed a scan a popup Canon IJ Scan Utility message comes up statin...
How to get help with a Canon product.
I have a Canon printer that stopped working. I left a detailed message on ther forum and there has been no response. I tried calling the support number and a recorded message said support was no longer available. How do I get help?
Site sign-in and navigation slow
Has the site been having technical difficulties lately? It seems very slow and clunky trying to navigate the site.
Time to sort out the forum ?
Most sections of the forum seems to have more and more messages relating to video or live streaming making it difficult to find threads that only relate to still photography, for instance at the moment the first 7 threads in the software section are ...
