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Printhead alignment

I have issues with the output of my printed papers. I processed cleaning and deep cleaning already however I still don't get perfect print outs. Can you please help me with the printhead alignment process? Thank you.

What Happened to image.canon?

I was so looking forward to using this service—especially the Lightroom connection—with my new R5. "SORRY, SERVICE NOT AVAILABLE" And what happened to the iOS/iPadOS app? It was pulled from the App Store today by Canon. Thanks!Davoud aka David 

Davoud by Enthusiast
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  • 7 replies
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How to get help with a Canon product.

I have a Canon printer that stopped working. I left a detailed message on ther forum and there has been no response. I tried calling the support number and a recorded message said support was no longer available. How do I get help?

kevinh by Contributor
  • 1888 Views
  • 1 replies
  • 0 likes

Time to sort out the forum ?

Most sections of the forum seems to have more and more messages relating to video or live streaming making it difficult to find threads that only relate to still photography, for instance at the moment the first 7 threads in the software section are ...

Ray-uk by Whiz
  • 6023 Views
  • 9 replies
  • 4 likes

Canoscan 5600f Negative holder?

My friend gifted me a scanner, and it's a great scanner but I would wanna use for scanning film but I dont' have the negative holder? Is there anywhere i can either buy or something to get one? Are there like generic scanner film holders on amazon? t...

Looking for advice from experienced photographer

I purchased a Canon EOS R the other Day with the RF 24-105 lens, I also purchased a really nice Manfroto Tripod, some memory cards, and a DJI Ronin SC gimbal. I am really excited so my question to you guys what would be the nest thing I should be thi...

MP Navigator Ex versions

Can I have and do I need 2 different MP Navigator EX's if I have two scanners? I thought I'd install the most current I could find and now when I try to execute it from the start menu I get:  Cannot start the MP Navigator. Check the following points....

Want to photograph Neowise?

 Want to photograph comet Neowise?  Here is how I would do it and I might if the sky clears. Whether stars will trail in your photo or not, depends on the 500 rule.  It says 500 divided by the focal length of the lens equals the exposure time to keep...

ebiggs1 by Legend
  • 20136 Views
  • 29 replies
  • 1 likes

Re: MP Navigator EX will not open

Hi.  Sorry to open this long dormant thread.  I too cannot open MP Navigator EX.  I have a Mac running OSX 10.13.2.  I opened the Canon Solutions Menu.  But when I click on "Scan/import photos or documents" MP Navigator will not open.  I downloaded t...

Microphone Canon MM-200

i have here an old microphone Canon MM-200. Can somebody tell me what DC power this microphone needs. I would try to use it on a other camcorder (Panasonic V770) buth it  does not work kind Regards, Henk Waegebaert

henkwa by Contributor
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  • 10 replies
  • 0 likes

New Buyers Pixma Series Buyer Beware

I own a company and I bought several different pixma series printers for use in our office.   Every single one came down with the dreaded double text. I got two of them serviced. Neither of the ones serviced, produce any where near the crispness as w...

TerryD by Apprentice
  • 1866 Views
  • 1 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

12/18/2025: New firmware updates are available.

EOS C400 - Version 1.0.4.1

EOS C80 - Version 1.0.4.1

XF605 - Version 1.0.7.1


12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II