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Canoscan 5600F MP Navigator EX2.0 does not work anymore on Windows10

Meesje
Apprentice

MP Navigator EX2.0 stopped working after upgrade to Windows10. Latest software installed: mpnx_2_0-win-2_05-ea23_2 and sd64-win-5600f-14_0_7-ea34 but still same error: MP Navigator EX stopped working.

Searched for a solution, but nothing found for Windows 10. Finally, found solution (Windows7): go to C:\Users\<user name>\AppData\Roaming\Microsoft\Windows\Network Shortcuts\My Web Sites on MSN.Now simply DETETE this item. After this operation MP Navigator works wonderfully well. Just follow the instruction on  Youtube https://www.youtube.com/watch?v=2Sbb44GhAXU (Fix for Canon MP Navigator EX has stopped working error message in Windows 7), but also applies for Windows10.  

1 REPLY 1

Rattraped
Apprentice
Removed the operating program and drivers. Rebooted and reloaded the operating program and drivers from Canon. Still have the same problem: "cannot communicate with scanner", Cable may be disconnected or scanner turned off. Check Status. The scanner was connected and powered on. Still the same problem as before. Any comments?
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