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Access Denied on usa.canon.com

I just started getting an Access Denied message every time I move to a different page on the US website.  I have to go in, clear my browsing data and refresh.  I can then see the page I navigated to, but the site has logged me out.  When I log in aga...

Resolved! How to return defective toner cartridges

Toner T03 Canon 2725C001AA Hello, we bought a bundle of this toners and some of them are defective.  What are the steps and paperwork required to obtain warranty assistance? Thanks

leonhh by Apprentice
  • 415 Views
  • 1 replies
  • 0 likes

Congratulations to mdphotography, You've Ranked Up!

 Please join me in congratulating @mdphotography  on ranking up to a Rising Star! @mdphotography is a valued member of our community, sharing truly stunning photographs that continue to inspire and impress. Thank you for your contributions and for b...

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ccanada by Administrator
  • 7109 Views
  • 3 replies
  • 20 likes

Has Canon ended the Toner Recycling pre-paid labels?

I've been trying to get a shipping label to return my empty cartridges for many months.  I get the same error every time. “The application has encountered an unknown error. Please try again in a few minutes!”I have used this program many times in the...

jeitrem by Apprentice
  • 451 Views
  • 3 replies
  • 0 likes

10 x 30 IS Binoculars Battery Door Latch Broken

I have a 15+ year old pair of 10 x 30 IS binoculars. Maybe got them at B&H Photo. Never registered them as best I can remember. Great little binoculars. Except for the sticky problem covered in another ‘thread’ which I just finished reading and .  . ...

MikeeBee by Apprentice
  • 2424 Views
  • 3 replies
  • 1 likes

Hiring Opportunity at Canon USA

Hello there! I am a recent graduate of the University of Texas at Austin with a BS in physics. I love the outdoors and photography, and I want to utilize my technical background to help further the technological development of dgital cameras. If any ...

YoussefB by Apprentice
  • 331 Views
  • 1 replies
  • 0 likes

Return question: Wrong return shipping label used

I need help! I did a return through Fedex and I put the address that was on the shipping tracking label. I didn’t know know it was suppose to the label from inside the box. Did i make a huge mistake?  I’m already upset that I had to pay to return the...

Resolved! Help deleting a kit from registered products

When I visit https://myprofile.americas.canon.com/us/products I see all the products I've registered, however only some of them have delete icons after clicking on them.  It seems to only affect the first kit I purchased, an individual body or lenses...

ckovey by Apprentice
  • 367 Views
  • 2 replies
  • 0 likes

Cameras needed for a Middle School Club

Hi all, I am a Spanish teacher at our local school.  I also want to start a DSLR Photography club for our 6-8th grade students this year.  We are a low income school with minimal extra spending funds.  Any thoughts or ideas on how to get a club start...

Resolved! Photography ethics: minors in a public space

As a general rule, I don't publish (non-commercial) photos of minors without parent consent.  But now that I'm getting into surf photography, I see "groms" (young surfers) padding out and having a blast all the time.  A lot of them are good enough to...

Do I need CarePak

Hi, do I need the CarePAK if I bought the 3-Year General Electronics Protection Plan $40 - $49.99 with my printer from the retailer?  Thanks

Congratulations to normadel, You've Ranked Up!

Please join me in congratulating @normadel  on ranking up to Elite!   @normadel has consistently gone above and beyond by sharing his knowledge and contributing valuable solutions across multiple product lines. His dedication and expertise have made...

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ccanada by Administrator
  • 5027 Views
  • 7 replies
  • 4 likes
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