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Resolved! Removing Equipment from Registration

I have sold some of my registered camera equipment.  How do I remove them so the new owner can register them.  I am not worried about transferring warranties or carepaks.

Resolved! Canon 12x36IS II Binoculars: Rubber coating becoming gummy

I have a pair of Canon 12x36IS II Binoculars I bought in 2008 and The rubber coating on my binocular is becoming gummy, moveable and imprints everything, I took these on one trip when I bought them new otherwise they are stored on a shelve in my livi...

Poses by Apprentice
  • 47347 Views
  • 32 replies
  • 2 likes

White Balance with Monochrome?

The other day, I ran across a reference from an author who said that he uses a certain Kelvin number when shooting Monochrome. Theoretically, it seems to me that it shouldn't make a difference. Do you shoot Monochrome at a certain temperature? Steve ...

stevet1 by Authority
  • 641 Views
  • 8 replies
  • 0 likes

Resolved! Remove Lens Registration

I am trying to remove a lens I sold, and I do not see the edit/trash icon at the top of the product as indicated in previous posts.  Also, if the product has a CarePak that hasn't expired yet, do I get reimbursed for the remaining time left or is it ...

mwbauer by Apprentice
  • 596 Views
  • 1 replies
  • 0 likes

Congratulations justadude, You Ranked Up!

Hello @justadude  Congratulations on achieving the rank of Whiz! Your consistent participation and expertise are a great asset to this community, and it's fantastic to see your contributions recognized. I was particularly impressed by your recent po...

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ccanada by Administrator
  • 4998 Views
  • 1 replies
  • 20 likes

Resolved! Canon 10x30 IS Sticky Body

Camera body is disgusting. These binoculars are not cheap and work well except for this problem which makes them unusable. This is a manufacturer's defect and in my opinion, Canon should compensate the customer.

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lindaagee by Apprentice
  • 30050 Views
  • 30 replies
  • 8 likes

Congratulation Ramsden, You Ranked Up!

 Hello @Ramsden, Congratulations on reaching the Rising Star rank! Your active participation and insightful questions are a great addition to the community. It's clear from your posts that you're passionate about photography and always looking to le...

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ccanada by Administrator
  • 4598 Views
  • 1 replies
  • 13 likes

Canon Site - Cannot delete registered products

It used to be that I could delete my registered products that I no longer own. When I look at my products now, I get quite a few that I had deleted and now reappear. I cannot seem to delete anything. Anyone have any insight to this?

Friendly, Helpful Customer Support

I work for a small computer repair shop and  I'm just the secretary, but I needed to contact Cannon about a printer that we purchased for a customer.  I found the 800 number online and I first spoke to Dave and then Christoph when I called back.  The...

dolly74 by Apprentice
  • 489 Views
  • 3 replies
  • 6 likes

Shots you missed

Yesterday, I learned the old adage of, "Keep your camera with you". My wife and I were sitting outside, when we saw the biggest ass bug we'd ever seen, Upon closer examination, we realized that it was a big old black hornet dragging a dead wolf spide...

stevet1 by Authority
  • 734 Views
  • 3 replies
  • 5 likes

Resolved! Login error to usa.canon.com

I can't login to usa.canon.com. My login works fine for myid.canon.com, but not for usa.canon.com. When I try to login to usa.canon.com I get "The email address or password you provided is incorrect. Please try entering this information again."I alre...

ptognini by Contributor
  • 2403 Views
  • 11 replies
  • 0 likes
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