Canon General Discussion Forum

Canon Return Policy Complaint

I recently needed to replace my 3 year old ImageClass MF445dw all-in-one due to artifacts apparently caused by contamination on the scanning window that I could not fix. I placed my order directly with Canon by phone. I explained the situation and s...

Suspicions about Third Party Help

So I was not thinking clearly. Thought I went to a Canon help site for reconnecting my printer after changing wireless suppliers. The website looked officially. A Char box opened asking for my name and phone number. Got phone call. The number traced ...

Transmit video and embedded or discrete audio signals

What are the bandwidth and signal integrity considerations when transporting multiple discrete audio channels alongside video over fiber using Questtel fiber extenders? Specifically, I need to transmit video and embedded or discrete audio signals fro...

Seeking cameras for school yearbook and newspaper staff

Hello I am a student who is helping create a new sports media publication and am in seek of finding new cameras. For both the yearbook and newspaper staff have used 10+ year old cameras in which we only have 8-10 that work effectively that we split a...

Canon Support, it doesn't get any better!

I upgraded a couple bodies recently and wanted to do some housekeeping on My Canon Account to remove old bodies and purchase CarePaks for the new bodies. I haven't done housekeeping in a long time so there was a decent amount of work to be done. The ...

Camera Heritage Museum in Staunton Virginia

I had a mind-blowing first-time visit to the Camera Heritage Museum in Staunton, VA yesterday. My wife and I stumbled on it while visiting the Woodrow Wilson Museum and driving around. Of course I had to stop in and check it out. It was totally mid...

Resolved! tariff refund

Now that the most recent tariffs were overturned by the Supreme Court, will Canon refund purchases equal to the amount of the tariff refund when the US government gets around to refunding Canon. I made my purchase through Canon.

Anyone having trouble with CPS?

I'm a long time CPS member. I recently send in my R52 for a repair and had a bad experience. To Canon's credit, they eventually worked it out, but I was surprised by what I would politely call poor customer service.On Dec. 8 I requested to demo a len...

Canon Repair Service Estimate Question

Can someone tell me how the estimate based repair works? On their website, when asked about the issue with my product, I selected other and described the exact issue. And instantly I got an estimate of $500. Is this the amount I have to pay in the en...

Resolved! What if my address changes while my gear is being serviced?

I'm wanting to send my Canon 90D and my EF 18-135mm f3.5-5.6 IS STM in for servicing, but I can't seem to find out what support avenue to call or whatnot to ask an important question--- I'm moving at any point in the next 30 days, and I wanna know if...

Canon Professional Service repair records availability

My wife bought a Canon EOS RP refurbished from Canon. About a year into ownership we had to send the body and lens to Canon for repair due to a 00 code. Lens and body not communicating. We got it back two weeks later good as new. A year later I notic...

10 x 30 IS Broken battery cover on binoculars

I have 10 X 30 IS Binoculars that have a broken battery cover. I have a new cover and the clip that holds it in. What I can't do is remove the clip that held the old cover in place. No matter how I move it, it will not come out. How do I get it out.

Bought Canon Carepak Plus can't activate for some odd reason

So I recently bought the Canon CarePak coverage for my refurbished RF 28-70 2.8mm I bought online from the Canon Online Store on 11/24/2025 I technically still have 5 days to buy Canon CarePak for the lens and I bought it this morning. I received the...

Suggestion: Remove write lock on PDF manual files

I have iOS devices -- be that good or bad. When I download a manual from Canon's USA support site, it has a lock on it. I think that causes "Books" (the place where iOS stores PDFs) and I guess also Preview (the PDF viewer on iOS and macOS) to not ...

Typo in Email Address for Canon Order

I was rushing to check out a camera and my email address had a typo - I used .con instead of .com (sorry, postpartum brain 沈) Everything else is right. Will my order be cancelled? I called Canon, and they noted that they tried to fix the email, but t...

Canon Community

Posts

Canon Return Policy Complaint

Suspicions about Third Party Help

Transmit video and embedded or discrete audio signals

Seeking cameras for school yearbook and newspaper staff

Canon Support, it doesn't get any better!

Camera Heritage Museum in Staunton Virginia

Resolved! tariff refund

Anyone having trouble with CPS?

Canon Repair Service Estimate Question

Resolved! What if my address changes while my gear is being serviced?

Canon Professional Service repair records availability

10 x 30 IS Broken battery cover on binoculars

Bought Canon Carepak Plus can't activate for some odd reason

Suggestion: Remove write lock on PDF manual files

Typo in Email Address for Canon Order

CLOG2 In-camera Recording Improvement

On this Memorial Day let’s remember….

MP25DV-3 Miscalculating

The photography of Julia Anna Gospodarou

Canon Return Policy Complaint

Cannot register new lens

Looking for a printer donation for my hospitals fe...

Phone or email for legal department?

tariff refund

2026 Spring Featured Gallery!