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Help needed to recover my Canon account

Hello everyone, how are you?I need help accessing my Canon account.My university email was deleted, and now I can’t log in anymore. To make things worse, I also forgot my password.How can I solve this problem? I really need access to this account for...

New Canon U.S.A. Homepage

I just got back from vacation, catching up on a million emails.  Plenty of deleting (of course) and quickly reading through the others.  One that I quickly read had something to do with the Canon U.S.A. homepage, and how the next time I sign in I wou...

Canon Website Login Problem

When I try to log into the Canon Website from my computer browser with my last know password I get error - email address or password invalid. When I click the link to reset my password from the email I'm sent, then enter a new  password and submit th...

MikeE3 by Contributor
  • 381 Views
  • 3 replies
  • 0 likes

2025 Fall Gallery

Celebrating Our 2025 Fall Gallery Contributors! We’re thrilled to showcase the incredible talent of our community members whose images have been featured in this year’s Fall Gallery! Each photo captures the beauty, creativity, and unique perspective ...

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ccanada by Administrator
  • 6196 Views
  • 8 replies
  • 17 likes

Resolved! Question on order price change

I purchased a refurbished canon kit SKU: 6052CB01 Sunday morning which is out for delivery today. I noticed the same kit is now 180.00 cheaper then what I paid for it. Can I refuse this shipment with out paying any shipping or restocking fees and get...

Tip for taking photos of groups of people.

I ran across this tip that I thought I'd pass along. Match the aperture to the number of people in your group. If you have 11 people, choose f/11.If you have 5 people, choose f/5.And so on. I can't say it's foolproof, but it gets you pretty close, I ...

stevet1 by Authority
  • 1159 Views
  • 3 replies
  • 0 likes

Apple Is A Camera Company, Too

The Canon apps have a long history of nor working very well on Apple smart phones and computers.  Apple updates to the Operating Systems will “break” the Canon apps 3-4 times per year.  Canon is not the only company whose applications are constantly ...

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Share Your Photos!

  We’re updating our Community HERO banner, featured image, and featured gallery. We want to showcase images from our very own community members! This is your chance to see your photo featured front and center when people visit the community. What ...

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ccanada by Administrator
  • 920 Views
  • 0 replies
  • 12 likes

Can't remove 5D MKlll body from registration

I recently sold a 5D MKlll body and can't remove it from my CPS list of products. I don't have CarePak with that camera and there is no red trash can or pencil. I've easily removed items in the past, so just wondering how to remove it in case the new...

justvon by Apprentice
  • 398 Views
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DGO Sensors in Photography Cameras

Not something technical I need help with, but couldn't figure out where else this would go so putting it here.Why doesn't Canon use DGO tech in it's photography sensors? Is it just cost? Is it simply not possible to read both circuits at 14-bit simul...

tokalno5 by Apprentice
  • 384 Views
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Contacting Canon with Customer Feedback

Hey Everyone, I am new to this forum. I have some feedback regarding the recent launch of the Canon PowerShot v1 that I would like to share with Canon USA. I am not sure who, if anyone, would listen to my feedback and where to send it. Does anyone on...

lenseman by Apprentice
  • 442 Views
  • 3 replies
  • 0 likes
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