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Very Upset with the Pixma plan!!!!!!! Charged for prints that didn't happen

twlegal2024
Apprentice

Hello everyone.  I am new to this but I would like to find out if this has happened to anyone else.  I was just recently billed $88 for my Pixma Plan saying that I had printed over 800 pages.  I find this to be a little on the incredible side when in fact I had not printed anything at all for that month because my computer was down.  I just got it back the other day and I get this email about the $88.  Has this happened to anyone else??????

 

1 ACCEPTED SOLUTION

Danny
Moderator
Moderator

We can absolutely understand your concern, twlegal2024, and we recommend giving our sales team a call so that we can figure out what happened and how to resolve this.  You can reach them Monday through Friday at 1-800-385-2155.

Hope to talk to you soon!

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2 REPLIES 2

Danny
Moderator
Moderator

We can absolutely understand your concern, twlegal2024, and we recommend giving our sales team a call so that we can figure out what happened and how to resolve this.  You can reach them Monday through Friday at 1-800-385-2155.

Hope to talk to you soon!

Believe me I am going to call them first thing monday.

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