01-24-2017 03:09 PM
When Quick Menu is started in Win 10 it's running but it does not show up on screen. What is missing?
01-24-2017 03:58 PM - edited 01-24-2017 03:59 PM
Is it in the hidden icon popup window? Not sure about W10, but its on right side of task bar in W7.
01-25-2017 12:42 AM
Hi bebbeson,
If the Quick Menu is running but is not displayed, you can get it to display by double-clicking on its icon in the Windows task tray. The icon looks like this: . Once the the menu is open, you can display the Main Menu of the Quick Menu by clicking on the button in the bottom-right corner.
Should you continue to experience difficulty, we ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.
02-12-2020 09:33 PM - edited 02-13-2020 04:06 AM
Good morning everybody involved,
I had exactly same problem with Windows 10 with multiple monitors.
Finally I found is just a lack of quick menu position, which remains located out of screen position time to time (moreover if you used to move to another area near right/down screen).
The effect is the program is correctly working but not showing at all the quick menu, and no way to use it again. Very bad from Canon software department.
As final end solution:
1. Temporary change to lower screen resolution (800x600) (it is advised to save icon postions with some tool like "DesktopOK", to avoid to later reorganize them)
2. Now there is it!. Take the quick menu, and move it to any positon near left-up conner of screen.
3. Return again to your original high resolution.
4. Be careful to not move it again too much.
5. If some quick menu button is not available, reinstall the full scanner application; it will show again.
Sorry by 3 years late answer,
but solved!
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