Order Cancelled?

[nabtabs04]

Hello,

I made a purchase two days ago (June 11, 2024) and I recently received an email stating that it was cancelled (strange, as my card was still charged for the purchase). I made the mistake of buying without creating a Canon account, and therefore could not receive support for my order. What happens now? Will I be refunded? If I repurchase, how can I prevent this from happening again? 

Thank you! 

[SamanthaW]

Hello!

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