EOS DSLR & Mirrorless Cameras
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What is wrong with my canon R?

Hey everyone. I'd love some feedback on this issue, as I am completely out of ideas.I am trying to find the shutter count on my camera, but every time I try connecting my camera to a 3rd party app on my windows desktop, the program wont connect to th...

uzumi99 by Apprentice
  • 6 replies

Camera zoomed in

Hello! I have a canon rebel t8i with a 50mm f/1.8 lens and the camera is zoomed in. I can’t figure out the setting to unzoom. Played around with ratio etc and nothing is working.

Mkg2135 by Apprentice
  • 2 replies

Why is my Canon M50 so zoomed in?

I am new to photography and have a Canon M50. It has a 50mm lens with an adapter. I can't find any zoom or no zoom modes on the camera but whenever I am in a room I have to stand right back or I just tried to take a photo of a house by standing 15 me...

pekoms by Apprentice
  • 2 replies

Resolved! Canon R5 and external intervalometer issue

So I've used external intervalometers for years with my T series and 70D bodies but having an issue with the R5.  The external intervalometer works the same as previous ones but just with a different end.  I can set up a run fine, like 4 second shots...

spurscar by Contributor
  • 14 replies

Resolved! Blurry films

I'm trying out my new EOS Rebel T7, and while filming, the film comes out very blurry in "auto," specially in close up. Do I need to change anything in settings before filming to get the camera to focus?

EOS Rebel T2i red playback screen

My son just bought a refurbished EOS Rebel 2ti. After he takes a picture, when it displays on the playback screen, the picture looks like it has been taken with a red filter. When he uses the video feature, it looks purple. Can anyone help?

EOS Rebel T7 Won't Work in Auto

I just got a brand new canon T7. My manual mode is working but not my auto. It won’t focus or even take a picture. I called my nearest camera store and was told to clear settings, which I did and it is still not working. Pls send advice!

Photos on SD Card Inaccessible

Hello all,I am using a Canon Rebel T5i and for some reason I cannot find the pictures anywhere when I put the SD card in my Apple Macbook Pro. However, I can see the photos on my camera. The album preview image is a question mark with a yellow backgr...

ken22 by Apprentice
  • 3 replies

Canon R6 tether video using capture one

Hi,My R6 won’t tether live view using Capture One. Tethering works well with photos on Capture One but live view for video only works with eos utility. I’m trying to connect via capture one and have the videos go to the computer. Otherwise I have to ...

Kaitkeem by Apprentice
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:


2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.