09-01-2024 03:44 PM - last edited on 09-03-2024 09:15 AM by Danny
When I plug my eos R50 into my MacBook via USBc it doesn’t show anything ,before it popped up can anyone tell me why it’s not popping up and how I can fix it.
09-01-2024 10:29 PM
Hi Wyatt and welcome.
Has your Macbook by any chance had a software update lately?
09-01-2024 11:07 PM
When you plug the camera in start Image Capture. It should work after that. Sometimes you have to kick Image Capture in the pants.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
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