EOS DSLR & Mirrorless Cameras
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Broken USB port on 5D IV

The internal pins on the USB port on my 5D IV were bent when the USB cable plugged in from my computer to the camera got snagged on something and snatched out.  I have a business policy for all of my equipment and contacted the provider to start a cl...

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Resolved! Upgrade recommendations from EOS M50

Currently have a Canon m50. I'm looking to upgrade but would like to stay with a cropped sensor (keep the body small and cost of lenses down). I am looking for better auto focus, customizable settings (I'm a birder and want to be able to go from sett...

Resolved! EOS 90D: Missing options in menu

Just purchased a new Canon 90D through Amazon.  I was watching a tutorial on the 90D but found that my 90D does not have ‘Metering timer’ or ‘Expo simulation’ options in the menu where the instructors’s camera does. Any ideas or suggestions why my ca...

Resolved! R5 not retaining settings

I just took delivery of my R5 yesterday, and once I updated the firmware started making some settings similar to what I do on my R6 Mk II and 1DX Mk III; things like grid in the viewfinder, that sort of thing. However, I've discovered that if I turn ...

EOS 2000D LCD Monitor not working

HelloJust having a problem with my EOS2000D. I can only shot now with the viewfinder. No images appears on the LCD screen.I notice the Screen seems working a little as when i turn on or when i switch mode i briefly see the options and parametres on s...

fabulafr by Apprentice
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  • 1 replies
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Resolved! EOS 6D Mk ii & EL-5 flash - flash won't fire

I know I must be doing something silly but I cannot get my EL-5 flash to fire at all in any mode. The external speedlite control Flash firing option is greyed out in the menu & when selected feeds back "Flash Firing restricted by.... shutter mode". W...

gah16 by Apprentice
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  • 6 replies
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Resolved! R5 8K video not selectable

When trying to select 8K video under "Movie rec quality" I cannot select  8k.  It is set to 4096x2160 29.97 fps Standard (IPB) and is grayed out.  Record function card set is set to enable.  NTSC.   I am using a 512 GB Sandisk Extreme Pro CFExpress C...

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