I cannot update my R6 Mark III to firmware version 1.0.2I have tried 3 different SD cards, downloaded the update file twice and still cannot get the update to work. This is not my first Canon camera, and I have always successfully updated the firmwar...
Hello Canon Team, I would like to document a recurrent hardware failure issue with my EOS R5 that has significantly affected my professional use. Unit details:• EOS R5• Serial: 173120[xxxxxxx]• CPS Member• Region: Canon Middle East / EMEA Service Rou...
Hello,I just purchased a Canon R5 Mark II and I'm having a lot of fun with it.I have a question that I hope you all can help me with.I'm photographing still images. But when I go to preview the images using the Playback button, the message "Mode Movi...
Let's assume I'm in Manual with Auto ISO. The scene is stationary, so there's no danger of motion blur. I meter the scene and it hits 0. I'm properly exposed, but I think the picture is a little too dark or too light for my tastes. My focal length is...
I shoot still and video all day long every day. I went to the r1 from an r3 in which I never once had this issue. I use 512gb CF Express cards and less than 200 gb used I get a message in my viewfinder stating "number of clips in card 1 and card 2 al...
Hi, i’m an amateur photographer and i recently used my Canon EOS Rebel T7 to take some shots of the snow fall. I was maybe outside for 20 minutes and the whole time the camera worked great, but after i let it acclimate and tried to use it again every...
As the title says, I am trying to use C-Log off of my Canon EOS R50V. I have used C-Log in a wide variety of shoots before, and usually to at least return color to it I just up the contrast in Premiere and go from there. Correct way of doing this? No...
Has anyone else had this issue with the R6 MK II? Recently purchased a RF 35mm 1.8 STM.I am having a problem when used with my R6 MK II.When using the Av mode - One Shot...regardless of one Spot AF, 1 Point AF or Expanded it does not lock onto the se...
How do you do a full/complete factory reset on a R6 MK II ?
I have a couple hours tomorrow and wanted to do some birding, but the real temperature is supposed to be between 0-5°F here in Michigan. I’ve shot no problem a few times at 15-30° but am I risking any actual body damage going out with it at the lower...
I have a lot of settings / custom settings in my current R6 MK II, but was suggested to possibly do a factory reset due to some focusing issues I have had. Is there any possible way to save the settings before proceeding? https://community.usa.ca...
Hi, I purchased a dead 1300D . The issue was the internal cell battery on the power board. I’ve cleaned the corrosion, repaired the damage and some other issues. The camera is like new and inside and out. My issue is what is the cell battery ? I have...
Recently purchased a RF 35mm 1.8 STM. I am having a problem when used with my R6 MK II. When using the Av mode - One Shot...regardless of one Spot AF, 1 Point AF or Expanded it does not lock onto the selection I choose on the joystick in the back for...
Hi, I have an r10 mirrorless. I want to be able to turn off the shutter sound and use the flash at the same time. I can turn off the shutter sound, but that seems to disable the flash.
Hello! I recently upgraded from my Canon r50 to an r7 for some freelance sports videography. I've been loving the camera but one issue I have is that I'm having a hard time finding the Aspect Marker setting. I used it on my r50 when filming video I k...
