Canon Community

Double Sided Printing Option No Longer Available

Hi, I have a Macbook Pro using OS X10.10.5 and a Canon MG 3120 Printer.  I just moved and had to connect the printer to a new wireless account, which reinstalled the printer on my Macbook.  Since I did this, when I go to print I no longer have the op...

canon mg3122 is printing pink letters in between lines of regular text

Hello,  My Canon MG3122 color cartridge is printing pink letters in between every line of regular text. I have run numerous cleanings including a deep cleaning, realigned the text and nothing has worked. Then I bought both new color and black cartrid...

MX882 scanner

My older MX 882 scanner usually creates a dot on scanned images.  The dot which looks something like a small drop of water maybe 0.3 centimeters across is always in the same place on the image.  Is there a way to fix this problem?  Of course on small...

My pixima MG7720 printer won't turn on. It's 5 months old.

Not sure what to do. Its only 5 months old. It's been working great. 

MG5500 Another computer is using the printer

No other computer/device is synced to the printer. I've tried turning the printer off and on. Restarting the print spooler used to work but no longer does. I'm running Windows 10 on a Lenovo Yoga laptop.

my printer keeps superimposing the last document printed over the latest. Printer MG5500. All ink wa

Do I need to delete the installation for my Canon MX920 before reinstalling it with a CD?

It was working fine till I tried to scan a document into my PC.  Now it won't even print an ordinary file.  When scanning it kept asking me for a password or pass phrase.  I don't have one, never did.  Why are the instructions both on printer front w...

is my canon printer locked in to canon ink

How do I scan docs on MG 5420 (multiple docs) to my MS PC running Win 10

I click on flip manually but the printer still chooses duplex for me.

I'm trying to print in a program (Mastercook 15)  that wants me to manually flip my pages.  I check the box that says flip manually but the printer still chooses duplex printing and prints on both sides.  (I've checked the properties screen and have ...

Does the MG6821 print on card stock?

I have a new PIXMA MG6821. Before I get started with it, I can't see a rear-feed tray so I'm not convinced it can print on card stock. Has anyone had success with it? 

installation of Canon ImageRunner 2520

I tried installing Canon ImageRunner 2520 using USB Cable on my laptop without success. My OS is Windows 7, 64 Bits Driver I'm using I installed from Canon Website, file version 6.5.0.0 dated 11/20/2015. The messages reads "Cannot recognize the USB c...

MG5420: scanner doesn't work, get error message that driver will be closed Code: 3,202,19.

Worked when I first setup the printer, but every time I now try it comes up with the message Scanner is warming up...Do not open the document cover. Then the message ScanGearInternal Error occurred.Scanner driver will be closedCode:3,202,19 Press 'OK...

print is interrupted by horizontal blank lines

I have a Canon Pixma MG2450. I only bought the correct canon PG545 XL black ink catridge a week or so ago, from Staples. I have printed maybe 50 pages max. Now suddenly the print is interrupted by horizontal blank lines cutting through the print. The...

my canon mx922 will not connect to adobe acrobat

my old canon mx922 worked with adobe acrobat My  replacement mx922 prints but does NOT connec to adobe acrobat