printer door stays open on my Canon pixma mx712

[adam12]

After a busy printing session using input from both a desktop and a laptop, the printer door remains open.  I don't see any obstruction.  It can't be forced closed either.    Can anyone help me?

[Patrick · Accepted solution]

Hi adam12,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

[adam12]

I love their US based tech support.  Thanks for offering the suggestion!