10-26-2016 10:30 PM
In the middle of printing the 6th page of a document, the printer just stopped printing. It feeds the paper, and the print head moves as though it is printing but no ink on the page. All ink cartridges are full. I've cleaned and deep cleaned. Updated the firmware and still nothing. Test pages won't print either. I have no error messages. Can someone help get me up and printing again?
09/26/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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