10-26-2016 05:09 PM
My son spilled soda all over the table and some go onto the printer. It went inside the scanner area a tiny bit pooled in the lower left hand corner. How much damage will this do if any?
10-29-2016 03:51 AM
Hi Tinkerbell62681,
You can try cleaning the platen glass of the printer with a lint-free cloth and water or window cleaner to remove as much of the soda as possible. It is difficult to say how much of an effect the soda will have without having the unit looked at physically; we recommend having the unit serviced if a significant amount of soda was spilled and is unable to be removed from the printer.
To obtain servicing options, we ask that you please contact a Canon technical support representative for further assistance by entering your product name and selecting a support method here. A representative will be happy to assist you free of charge.
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