Desktop Inkjet Printers
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MG7500 - will not turn on

I wonder if someone can give me any suggestions.... My MG7500 printer stopped working as the paper kept getting jammed inside (behind the ink). It was difficult to remove, and when the jam was cleared printing something new just started the problem a...

MG6320 Printing Blank Pages

Printer has started to print blank pages.  Have replaced the two black cartridges, have performed deep cleanings.  Have cycled the power.  Have reset ALL printer settings via the touchscreen.  The same thing happens via my laptop and my desktop.  I h...

MartyS by Apprentice
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  • 1 replies
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Canon MG7500 scanning

I've downloaded current scanner driver for my Canon MG7500 but no matter what I do, it won't appear in 'Import' when I go to it through Photoshop. The scanner will work okay through IJ Scanner Utility, but I would rather it was there through Photosho...

allen-uk by Apprentice
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ImageRunner C2550 and sending scanned documents

I'm hoping someone can help me figure out what I may have missed in trying to setup the C2550 to work with either Gmail or Yahoo email. I've gone into the level 2 service mode settings page and tried specifiying port 465 and then also 587 as the SMTP...

My pixma printer skips lines/text only in black

My pixma printer skips lines/text.  Color prints fine.  Anything printed with PGBK (5) does not.  I have cleaned the printer head by removing the carriage that holds the cartridges and using a Q-tip.   That did not work.   It seems that many people h...

ChesterJ by Apprentice
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  • 3 replies
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Canon MG6320 Printing Blank Pages

Printer has started to print blank pages.  Have replaced the two black cartridges, have performed deep cleanings.  The same thing happens via my laptop and my desktop.  I have the latest printer drivers.  My work around seems to work every time, but,...

MartyS by Apprentice
  • 5043 Views
  • 1 replies
  • 0 likes

Insufficient contrast

Scanning black-and-white drawings, using Pixma MG5420, into Image Capture on an intel iMac. Recipient says that more contrast is required - whiter whites and sharper blacks. Other than the contrast slider on Image Capture, is there any other techniqu...

MX492 shows "offline"

MX492 shows "offline"Restarted printer and repeated set-up a zillion times. Also Disabled the IPv6 per a suggestion I saw on community board. So frustrated! It worked and then just didn't. Printer is less than 1 month old.HELP!! ThanksJane

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