cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to install Cannon MG2950S on Windows 7 Laptop

lion
Apprentice

Hi,

I have been trying over 12 hours now to solve this issue, but still not joy. I just purchased a Cannon MG2950S and tried to install it. It failed without a reason many times, both via USB and wireless. Whenever I insert the USB it registeres the scanner but fails to install the printer. I am running the self extracting .EXE downolad file as administrator, and I have tried the driver installer, and the full installer which connects to the internet. I have updated Windows, disabled all non windows startup items and disabled firewalls. Recently when attempting to install over wireless through the printers access point function I recieved the following error in a window called MP Drivers: an error occoured while files were being coppied: 0205 0049

I have tried to install this many times now, removing the previous installation each time. I have checked my group policies for printers and they are not set, I disabled it anyway to be sure. I have cleaned the registery, checked for viruses and even updated the usbprint file in the system folder (which I have reverted back again after it did not work.) I have tried adding a printer in printers and devices but it fails. It is the CannonMG2900 series drivers (in that exact format) which fails on insertion of the USB.

I am running out of options now, I have tried the device on another windows machine (Vista) and it worked fine. I have in the past installed a Cannon MG2450 which worked perfectly. Please can you assist me in solving this issue? Thanks.

1 REPLY 1

SamanthaW
Moderator
Moderator

Hi!

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, though we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.

 

The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, please click here and select your country or region for your support needs.

 

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

 

Thanks for choosing Canon!

Announcements

03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10


03/28/2023: New firmware version 1.0.3.1 is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.