Canon Community

Installation process Canon PIXMA MP620 is not recognised

I am having to reinstall the drivers for the PIXMA MP620 printer. But in this process, it does not recognise that the printer is connected to to the computer USB. That is where there installation process gets stuck.  I have already tried rebooting th...

Canon class action lawsuit for various printers (IP, IX, MG, MP and MX models)

  I received this email about 1 month ago.  Sorry about posting it just now.  If court rules against Canon, you should receive $50 each printer, or $75 voucher towards a new Canon printer. NOTICE OF PROPOSED CLASS ACTION SETTLEMENTIn re Canon Inkjet ...

Can't install MP495 with Cannon set up disc.

I am trying to install my Cannon MP495 printer/scanner using the Cannon disc. It will not install, the disc begins, but then I get this error message:    " Printer driver is currentley in use. If you are not using the printer driver, it may be used b...

MG3202 installed on my macbookand connected to wifi, will print test page but nothing else will prin

I would appreciate any suggestions on getting my new printer to work. I use a macbook and installed the MG 3202 and connected it to wifi from my computer I can print a test page but when I try to print anything else it show to be printing but it neve...

I have a Canon MX 860

I have a Canon MX 860 which has worked flawlessly for over 9 years. All print jobs I’ve done from keyboard ctrl+p has always selected the paper from the cassette tray the default settings I use for Word documents. 2 weeks ago since the latest Windows...

printer is not printing data but is spitting out blank pages

I am using a Pixma MX922.  I have rebooted my entire system, downloaded the most recent driver and the test page will print ok with all the correct colors.  However, if I try to print out an excel sheet, it sounds like it is going to print, but spits...

How to print with only black ink?

I have a cannon PIXMA MG3650. Every time when I print, I choose the black and white option. However, some of the text that comes out are always of gray color (these are the text that are shown red on my computer screen). I've only printed a couple of...

An error occurred while trying to add the selected device, Canon MX920 printerBad file descriptor

Canon MX920 printer is not connecting to computer.  The following is what I received..HELP! An error occurred while trying to add the selected device.Bad file descriptor 

Why did Canon remove the rear paper feeder from all newer models?

The rear paper feeder is the most jam free means to use and print multiple sizes and paper weights of envelopes and letters, including glossy, super glossy, matt pictures, and  business cards or labels.  Every front paper tray jams with many heavy pa...

Is there a link to download the latest version of My Image Garden?

My version of my Image Garden is giving me an error message stating there is an internal error & the program must close. I cannot find the software that came with my Pixma MG6320 printer. Is there a link to download the latest version of my image gar...

Paper jam error but no paper jammed

i have a MG2922 model printer that I've had for less than a year and it is giving me a 'paper jam error' but I have found no paper to be in the printer. When I try to reprint, it starts to feed paper but then stops.

SCANNING A DOCUMENT ON A CANON MX432

Printer "offline" while turned on

Pixma MG5320 - turned on; blue wifi indicator lit but  Control Panel says printer is offline. Turned printer off & back on, rebooted computer; repeated process - still "offline." Right-clicked on printer in printers panel & selected "refresh," but no...

Selphy CP-760 print options

Good evening, I tried to figure out how to print 4 or 6 different photos on a page on a Selphy CP-760 this past weekend but I could not do it.  I set the printer to print in this configuration but the manual isn't much help as far as telling how to s...