Desktop Inkjet Printers
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CR-190i Check printer using SSLv3

Scanning shows that our check printer, a CR-190i, is using vulnerable SSLv3 to communicate (or at least has it available as an option). We need to disable this method of communication for some security compliance items. The support page on the main w...

mhale by Apprentice
  • 0 replies

printing full size photos cassette 2 MG7520

My MG7520 prints beautiful 4 X 6 photos from Cassette 1 (the top tray); however, when I try to print on letter size photo paper, I  have to use bottom tray, Cassette 2.  Those photos do not come out well at all -it looks much better just printing on ...

naomim by Apprentice
  • 0 replies

IX6770 catastrophic failure

My IX6770 A3+ printer had only printed around 25000 prints. I received one B200 errors once every 3 months or so but they went away after I turned off and turned on the printer. Two weeks ago, the printer was about to print a document when it came up...

Pixima PG3100 not showing on usb conection

Pixima printer working when copying, but no longer shows up on a laptop to print, one LP ms os 7 the other os 8.1. Add new printer does not work- cannot be found message.Tried reinstalling the software and a new USB cable, NOT a wi fi problem. Could ...

thai3 by Apprentice
  • 3 replies

Scanning a document

I have a new Pixma MG 3620. I need to scan a document into my computer and then email it. How do I do I do this. I selected documents in the My Image Garden and saved as a PDF, but how do I pull it up from my computer. I tried browsing for it when I ...

Software swap

Can the 5300 series software work with a 6800 series printer. The new software that came with my 6821 has been stripped down and I find myself having to perform 5 extra steps than before, just to scan and e-mail invoices.John  

jadmiral by Contributor
  • 0 replies

Error U052 Model MG5320

Anyone that knows how to bypass this error? I already removed ink cartridges and head,replaced, turned off printer, unplugged for 15 min and still this message shows up. I don't need to print just scan and upload some documents to my computer. My car...

error 6001 in canon mx922

error 6001 in canon mx922 I follow the instructions,i turn the power off ,open the output tray and unplug,then plug it back on and still keeps getting the error message.pls. help what will I do?

Getting started

New to the community? Here's some information to help you get acquainted:


03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.