Desktop Inkjet Printers
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My MX492 doesn't copy or print.

Hi, I wanted t o use my printer today and it's not working well. It doesn't print or copy, it showed me the error code 5100.  I've followed the turotials given to clean the clear strip, read messages from previous discussions on how to fix it and not...

Pixma Printer TS6120 "Support Code 5011"

Pixma Printer TS6120 "Support Code 5011" "Printer error has occurred. Follow the steps below.1. Cancel printing, then turn the device off.2. Turn the device on again. If problem persists, see the manual and contact the serice center.Well...New printe...

Suleene by Apprentice
  • 1931 Views
  • 1 replies
  • 0 likes

Resolved! Pixma MX 892 Won't Turn On

My Pixma MX892, which I would guess is a little over a year old, has suddenly stopped working.  I was able to print just two days ago, but now the unit will not turn on at all.  Yes it is plugged in and yes the cord is connected to the unit.  It simp...

Mortypie by Apprentice
  • 79831 Views
  • 218 replies
  • 5 likes

Resolved! TS5100 Series Paper Output Support

I just installed a new PIXMA TS5100 printer.  It seems to be missing the paper output support that keeps the printed pages from falling on the floor.  Has anyone else experienced this item missing? How do you go about getting another one? TIA

bh2228 by Apprentice
  • 1984 Views
  • 2 replies
  • 0 likes

Ink Absorber Almost Full on MG8120B

I have an MG8120B that is giving "Ink Abosorber is Almost Full" messages.  I have cleaned the absorbers but need to reset the counter to clear the error.  How do I do this?  (Note that this printer does not have a physical button for "Pause/Stop".)  ...

MLK by Apprentice
  • 2463 Views
  • 1 replies
  • 0 likes

PIXMA TR4500 Alignment

This little printer worked great for several weeks and then went out of alignment and despite going through every trouble-shooting process, we can't get it aligned. It is therefore now unuseable.  Is there something that can be done or is this now ju...

Scanning issues MX922

I have a Canon MX922 on my Apple MAC with High Sierra OS 10.13.4 and when I scan a document, My Image Garden gives an error message saying the the folder where the scanned image is cannot be viewed as I do not have permission to view the folder. I ha...

cazman76 by Apprentice
  • 3737 Views
  • 5 replies
  • 0 likes

Pixma MP980 stopped printing Magenta

Today my Pixma MP980 printer stopped printing Magenta and i went thru the Nozzle & print head cleaning process including deep cleaning.  The print cartridges were recently replaced and it worked fine with color photo photo paper earlier today and the...

TKyo by Apprentice
  • 1363 Views
  • 1 replies
  • 0 likes

Slow duplex printing

I bought the MX922 August of last year to replace a IP 4200 that went belly up after over 10 years of outstanding service.I am pleased with the MX922 print output, both text and color.The startup time while long, doesn't bother me much.My Pro100 also...

TGWH by Contributor
  • 1613 Views
  • 0 replies
  • 0 likes

MX710 will print and copy but not scan

Hi There,  I have a MX 710 printer that suddely stopped scanning.  It prints ok.  I know the image capture facility works ok as it copies fine.  But for some reason the scan function no longer works.   I suspect something has gone funky with the driv...

sabedard by Apprentice
  • 1089 Views
  • 0 replies
  • 0 likes
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