11-03-2019 09:39 AM
My PIXMA serial number begins with KKRC.
11-03-2019 10:02 AM
Hi, FredSmith!
That's a PIXMA MG3620. You should be able to verify this by the model label on the front, bottom right corner of the machine.
You'll find the online support page HERE.
That's where you'll be able to visually identify the printer, and find all of the most up-to-date software and downloads for the unit.
I hope this helps!
11-03-2019 10:42 AM
11-03-2019 10:45 AM
You're welcome! Glad to help!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
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RF24mm F1.4 L VCM - Version 1.0.3
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09/26/2024: New firmware updates are available.
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