Desktop Inkjet Printers
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IX6550 stopped printing in colour

Following the replacement of my black ink cartridge, my printer suddenly stopped printing in colour. So far, I've tried uninstalling the driver and downloading the latest. I've gone through the maintenance software, cleaing the nozzles, etc,. I've ri...

canon mx920 printer wont turn on

My MX920 printer will not turm on. I have unplugged it, removed the cord, let it sit unplugged overnight. It still will not turn on. It is plugged into a wall outlet. My laptop is a HP Omen with windows 10. I did receive an error message but I am not...

shaina_p by Apprentice
  • 1341 Views
  • 0 replies
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Pixma MG6120 Error Message 6A81

I have followed all the possible steps to resolve the error message like resetting the printer, checking for paper jams, cleaning the inside of the printer with a clean cloth, etc. but the problem persists.  Is there anything else that can be done, s...

MG 3220 windows 10

Installed new dell windows 10 computer. Updated MG3220 driver.  When attempting to print, printer cycles through print count, and eventually dies without printing anythng.  Help!

joes by Apprentice
  • 1580 Views
  • 3 replies
  • 0 likes

MX492 Will NOT WiFi Scan with IJ Scan Utility

We are using a MX492 and for printing on the local home WiFi network it works fine. The PC on the network sees it and prints documents. For scanning we are NOT able to use the IJ Scan Utility because the IJ Scan Utility gives us an error that there i...

toonces by Apprentice
  • 4433 Views
  • 3 replies
  • 0 likes

MG 7760 printer

I get a shadow effect in printing text so the result is blurry. I understand this could be because there is oil on the timing or encoding strip. How do I fix it? The printer top does not seem to be designed to open and the strip is quite inaccessible...

MX492 printing thick solid lines

My MX492 suddenly started printing thick solid black lines on every line. I have two columns of solid black. It printed fine yesterday. How can I find the problem and fix it?

MDoty by Apprentice
  • 1097 Views
  • 1 replies
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CP1200 print color

I purchase the printer for my wife for Christmas and finished the setup yesterday.  She has printed 1 picture from her iphone and I have printed 1 from our tower computer.  Neither printed photo is accurate with respect to the colors in the original ...

Unable to see Canon IJ XPS Preview

Hi, I have bought a Maxify MB2100 and when I print I am finding that the page is being printed around 5mm too low.  I use my printer for my home business and print onto labelled paper for dispatch notes.  When it is printing the dispatch note it is c...

emma_h by Apprentice
  • 1544 Views
  • 1 replies
  • 0 likes

mg8220 scanner problem

my Mac computer, using High Sierra, has evidently been upgraded to 64 bit capability but my Canon MP Navigator EX 5.0 is only set at 32 bit and when I try to scan a document to the computer, i get an error message that the "App" is not optimized for ...

markmarn by Apprentice
  • 1998 Views
  • 3 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x