Desktop Inkjet Printers
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MP Navigator Ex and Scanning

I am running windows 10 on HP elitebook. I have installed all the drivers for my MX439 printer, scanner, fax, copier.  I aslo installed MP Navigator Ex as I've read that is wher you initiate scanning. When I click on MP Navigator Ex it tells me the M...

Resolved! Doppelganger MX350 printer and the BC-310 Cartridge

Hello all, My wife and I live in Tokyo and we have a Canon Pixma MX350 color inkjet printer that she uses mostly as a copier for her English school.  It also gets used as a spare Wi-Fi printer for when I need to print color images from my PC or lapto...

kmpres by Apprentice
  • 2 replies

Pixma MP495 offline problem with Mac 10.11

I know this an old printer, but it still works for my husband's old mac and it used to work well with my sort of old macbook.  Scanning by wifi is no problem, but wifi printing has been spotty until lately it has stopped.  The message is that it is n...

wheelmom by Apprentice
  • 1 replies

Multi G3010-Scanner

Hi,I am new here, even if I have Canon products for a looooong time !I had a Pixma1008 and a Lide210, and I wanter to reduce the foot print so I bought a G3010 "3-in-1"I print very well but my scanner doesn't want to work, I think there is a conflict...

MengWan by Apprentice
  • 0 replies

MX452 Beeps & Scanner bar sound and repeat

I can not get printer past it making annoying beep (1 beep) and then hearing/seeing scanner arm move a few inches and then it repeats. There is no error message.  Just says Canon on screen.  No obvious paper jams and ink is seated fine. Anyone please...

tech by Apprentice
  • 1 replies

MG6220/Mac 10.14.13 Scanner not working

I have been having problems recently with my scanner not working.  The scanner is on my network.  MP navigator EX software doesn't launch (in fact freezes and won't quit, have to force quit it) I can occasionaly get image capture to work but it is no...

rastogim by Apprentice
  • 1 replies

paper jam error

The screen on my PIXMA MX512 printer indicates there is a paper jam. Rear cover. There is no paper jam. I have tried turning off/unplugging the machine but I continue to receive this message and cannot print. How can I reset the printer--or what do I...

Mary01 by Apprentice
  • 1 replies

Pixma Mg3520 error codes

I received an error code on my Canon mg3520 that said the ink absorber was full I took it apart and cleaned the absorber sponges and everything else in the area. I have now put it back together and have no clue how to clear the error codes. Please he...

Getting started

New to the community? Here's some information to help you get acquainted:

09/19/2022: New firmware version is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!