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My MG3620 will not print- says "offline" - since I updated my MacOS to 12.6 (Monteey). What to do?

JacAnthony
Apprentice
 
1 REPLY 1

shadowsports
Elite

Greetings,

If not already done, please visit this page and download

Latest Printer driver

Latest ICA Driver (Scanner driver)

Latest IJ Scan Utility2

Now open your Apple Menu > System Preference > Printers and Scanners

Select your printer then (-) minus to remove.

Now Finder > Applications folder and uninstall all canon drivers and software

Important > restart

Now you are ready to re-install the printer. Run the Printer Driver (1st download) which will walk you through connecting the printer to your wireless and install the driver. Next install the ICA driver which supports scanning and finally the IJ Scan Utility2 which provides an easy to use scanning application.

~Rick
Bay Area - CA


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