Canon Community

Work Around for printers not staying on

Someone suggested this and it worked for me:Turn off you home internet/wifiTurn on your printer, mine cycled right onDisable LANTurn your internet/wifi back onIf you want to print you have to attach printer to computer you want to print withNot best ...

Canon Pixma MX490

My Canon MX490 is continuous cycling off and on.  It started all of a sudden when I turn it on this morning.What happen?  Was there a virus released or malware?  Can this be fixed.

PIXMA MG 7550 switches off a few seconds after I switch it on

Last time I used my printer a few days ago it seemed fine.  Today when I switch it on it appears to start up but then, after a few seconds, switches itself off .  I can't run any diagnostics or try and fix it because it switches off.  I have checked ...

MX490 continuous power cycling!

This is weird that a lot of  people started having this issue at the same time, June 1st! This is not a wi-fi or network problem, printer is not even wireless connected. This is a Canon issue! Canon should fix this asap. This so frustrating!

Pixma printer adding color while trying to print black and white.

I've had this printer (Pixma MG5320) for about a year and a half now and recently noticed a problem with it.  I have been doing a lot of black and white photography lately (both digital and analog), and every black and white photo I print has some co...

Is it possible to connect a ts3122 printer to wifi if the router does not have a wps button?

MG 7520 Also Keeps Shutting Off

This just started recently.  I turn on the printer and it shuts off.  It started the other day when I got the message that I didn't shut it off properly.  I know I did and now it shuts off every time I turn it on.  

Pixma MX922 scanner

My scanner is not showing up on my computer scanner select screen.  I am running v12.4 Monterery on a wi fi network   Any advice would be appreciated.dhm

Printer shuts off

My Canon MG 6620 has suddenly begun to shut off immediately after I turn it on.  Any ideas?

MX490 power cycling temp fix

After playing with my MX 490 AIO printer and it's sudden power cycling issue and reading comments on the forum, the quick fix is stopping the printer from internet access. You can either block the printers MAC address from your router or turn of your...

My printer sucks

I have a Canon Pimxa TS5320 and it sucks! Or I suck, I haven't figured it out yet.My problem is multiple things. First off, my printer always prints these horizontal streaks and I've asked tech support about it and after cleaning the Eleanor Ribbon a...

Canon mx490

Keeps restarting 

MG6620

here's another model having the same turns on then off problem. i created an account to try and call them and it says they cant find my account with either phone number??? anyone able to get through?