Desktop Inkjet Printers
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PIXMA G5020 - repeatedly offline

I've had chronic problems with messages that say my G5000 series is offline. There is an annoying toast message popping up every 10-15 seconds or so, when I click on that, nothing seems to happen. I originally had it connected via WiFi, but in troubl...

G6020 Photo printing problem

Using canon plus glossy paper on a newly set up printer (works great printing documents),trying to print 4X6.  The image that makes it onto the paper is great;  however, nearly 1/2 inch on both ends of the photo is not printed.  Everything top to bot...

lpayne by Apprentice
  • 446 Views
  • 0 replies
  • 0 likes

Pixma G4200 - Printheads

Hi all, I need to replace the printheads on my Pixma G4200. I've found the part numbers in this forum:QY6-8009-000 - blackQY6-8021-000 - colorbut I can't find a place to buy from. What the safest way to get these parts ? Thanks in advance. 

JJDucom by Apprentice
  • 3543 Views
  • 7 replies
  • 1 likes

Printer cleans heads after each print

How do I stop the printer from cleaning the heads every time after printing? I saw something abouot this problem at one time but can not find it now. I think it is causing the heads to fail becasue they are cleaned to much and they start blurring the...

cal680 by Apprentice
  • 502 Views
  • 2 replies
  • 0 likes

MG2550S driver installation issue

Hello, I have recently purchased the Canon MG2550S and am having issues with installation, the same issues whether using disk or downloading from web. The installation process is going ok then it asks you to connect up the printer which I do, it star...

ianowen6 by Apprentice
  • 563 Views
  • 0 replies
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Resolved! MX870 won't scan

I'm using Windows 10.  I changed my setup from WiFi to wired LAN (due to the fact that I had to keep getting up and cycle the power on and off just to print)  (it did scan before)  and ran the setup program.  The printer prints fine with no problems ...

Dorba1 by Apprentice
  • 2363 Views
  • 2 replies
  • 0 likes

PIXMA MX472 Scanner Error

Scanner error mesage: cannot connect ot scanner for reasons: - Scanner is turned off  - USB cable is not connected. I have replaced the cable, Code: 5,156,69 and still have the message.  Is there a manual scanner OFF button on the printer? I also rel...

bsralph by Apprentice
  • 430 Views
  • 0 replies
  • 0 likes

Canon tr8520- won't scan in Mac OS 10.157

I have been having the exact same problem as Hardhat. I tried the steps given except for steps 21 & 22. When the printer is added, if I click on it in the left side of the window, the only options I have are to open the print queue and options & supp...

RXMR13 by Apprentice
  • 523 Views
  • 1 replies
  • 0 likes

MX492 scanning issue "please wait a while"

Hello,        I'm trying to scan from printer to pc but all i get is "please wait a while" then it goes back to menu with no scanning done.I'm able to use the scan utility to scan from my pc to printer.  I have uninstalled all drivers and programs as...

Kmailloux by Apprentice
  • 14363 Views
  • 10 replies
  • 1 likes

MG5750 not printing colour correctly

We have a Pixma MG5750. It has stopped printing colour correctly. They print fine in greyscale but not in colour. Everything that should be in colour is in washed out yellow.  I have done a head clean (although not a deep clean) checked all the cartr...

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