TS3322 paper jam with no paper

[vickig79]

I've already powered off and disconnected several times and it keeps telling me there is a paper jam and there is no paper in the printer

[shadowsports]

Greetings,

Paper jam notifications can be tricky.  Sometimes they are caused by misfeeds or forcibly removing a jam.  Please check all paper paths and feeding mechanisms for an obstruction.  It might be a tiny page corner, etc.