Desktop Inkjet Printers
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PIXMA G7020 Borderless and duplex

I have a Canon G7020.  I am trying to print a pdf booklet. Each page has a one inch border of whitespace already. I would like to print borderless because I do not need an additional one inch margin around the whole thing.  When I set it to print bor...

talenetx by Apprentice
  • 5 replies

My Pixma MX490 Series won't scan

Hello all,I'm new to the board and can really use your help. I have a Pixma MX490 Copier/Fax machine/Scanner. For some reason it stopped being able to scan at all. The scan option is greyed out in my Image garden. When I checked I got an error code 3...

Home by Apprentice
  • 4 replies

mg4250 prints pdf documents blurry

Hi, My printer prints most documents fine but when I try printing a pdf document it starts clear but ends up blurred and unreadable, all other extensions print fine, I have tried printing pdf documents from different devices to rule out individual dr...

PIXMA MX870 Offline

When I try to print on my MX870, my computer says the printer is offline.  I've re-entered the wireless connection, and the printer says it is connected to our internet.  We've had this machine for quite a few years (with several different computers)...

schusj by Apprentice
  • 1 replies


I have tried every way possible to print a 12 x 12 photo print using my TS921C printer.  No matter what I do it gives me an error that my paper size and media don't match.  It wants me to print the 12 x 12 image using cardstock and not my glossy phot...

MCARYL by Apprentice
  • 4 replies

Resolved! TS3120 E03 Error after disassembling printer

I have a Pixma TS3120, I had to open it to extract a foreign object that was blocking it, after reassembling it and closing it, I get error E03. I made sure that all the connectors are back in their place. I followed the first part of these instructi...

Resolved! Error code E59 on PIXMA TS3522

Error code E 59 on PIXMA TS 3522 - I have had this printer a little over 1 month. It has printed less than 50 pages, Now it won't print anything!! Will a factory reset resolve this problem? About ready to take it outside & smash it!!

ink error

My printer says unable to communicate with ink. How do I fix this or do I need to get a new printer

Cyanrs66 by Apprentice
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5