Desktop Inkjet Printers
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Hello. I am very new to the community

I have been trying for over 4 hours to get someone to assist me. I registered, I have called and no one to assist. The support asked for your telephone number and then it tells me that my number doesn’t exist. mom trying to print some important infor...

Canon MG3650 says error paper jam

Canon MG3650s orange light blinking three times to indicate paper jam - but there is no paper jam. I have tried switching off for 10 minutes. I have tried opening back (there is no paper stuck there) I have tried turning off and on repeatedly. As soo...

Angry1 by Apprentice
  • 2 replies


My canon inkjet printer is having issues and I don't know what else to do but try and get answers! I just bought a cricut and I would like to use it to print/cut images. I try to print the image but my printer won't take the vinyl. We decided to use ...

tambey64 by Apprentice
  • 2 replies

Resolved! Help with error message Canon Pixma MP560

I am getting error message: "ink absorber is almost full". I have tried multiple times to get the message reset per what I found on the internet, but to no avail. I assume that if I am unable to reset this error message, my printer will stop working....

Bob6 by Apprentice
  • 2 replies

Picks MX490 1403 Check Ink

Cleaned everything I can think of. Printed off 2 pages B&W and now it won't let me do anything and stays in error mode. Unplugged for 10 minutes after cleaning. Never had any issues before. What do I need to do?

Printer shows error message

Printer shows error message stating i have not installed the cartridges correctly i have MX490 and have installed 246 color and 245XL several times. they slip in and lock fine! I have read all information and wonder what i am missing?

Resolved! PIXMA MG5420

Hi Everyone. My trusty Pixma has stopped printing. The paper comes out blank despite all the inks being at good levels. It still scans but can't seem to print or copy. I'm on Mac running Catalina 10.15.7 any ideas at fixing this?cheers.

Ink not recognized musical chairs mg7520

Put in a new canon pgbk black. After that every time I closed the printer a different cartridge would say it wasn’t recognized. Which one changed every time I closed the printer. I tried pulling out the print heads, resorting every thing. Same proble...

Wld8hrt by Apprentice
  • 1 replies

PIXMA iP8700 - B200 Error

I've had this issue for well over 2 years but recently got pressed to solve this again. Wasn't able to contact support because I didn't know the purchase date of my canon device. (2015 sometime)Plan to call support this monday to attempt to solve thi...

b200 page.PNG ip8700 b200.PNG
Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5