Desktop Inkjet Printers
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Selphy Photo Print alternatives?

With the CP1300 coming with NO Windows software whatsoever, and Selphy Photo Print no longer available, what is the recommended software for printing to the CP1300? Canon Easy Photo Print doesn't support the CP1300.Canon Selphy Photo Print is no long...

ewilts by Apprentice
  • 3 replies

TS3122 connected to Chromebook cannot print

I was able to connect my TS3122 to my Chromebook and printed until 2 days ago.  There was native support to TS3100 with ChromeOS.  I try to refresh the printer set up when it was not printing.  I've removed the printer and try to add it back from the...

Alexwoo by Apprentice
  • 4 replies

PIXMA MG 5650 printer not start only error message

My Pixma MG 5650 will not start. I simply get an error message and I cannot get past that. I have software loaded. Is there a combination of buttons to press to get past the error message please so I can print again. Love the printer but no longer ab...

Gg2 by Apprentice
  • 2 replies

PIXMA G2010 Printer error

I used the "clean" option on my printer due to poor print quality.  After cleaning, it gives me an error code of 5200 whenever I try to print a test page.  The ink cartridges are new.  I've reset it, unplugged it, cleaned the head.  Any other ideas?

LeeBoyd by Apprentice
  • 4 replies

error 9923

Trying to scan  (MX920) on my MacBook Air with OSX  10.11.2This has worked with no problem before.  Now I try to get into the scanner through various methods and get the same error:"An error occurred while communicating with the scanner. (-9923)" It ...

cbkotchka by Apprentice
  • 39 replies

Norton 360 and Pixma Scanner

Does anyone know how to adjust Norton 360 to not interfere with the scanner on my Pixma TR4520 MFP? The printer is USB connected ONLY - no network of any kind. The Scan Utility reports error code 5,156,69. The scanner is NOT visible in the Windows Pa...

Drivers for Pixma MG6620 won't install

I can't get the drivers for my Pixma MG6620 to install on my Windows 10 computer.  It keeps telling me that it can't find my printer.  I've tried every usb on the back of the computer.  I've even tried running the setup in compatibility mode for wind...

LadyDi by Apprentice
  • 3 replies

Resolved! TS3122 will not print 4x6 card in black ink

My Canon Printer TS3122 will not print on a 4x6 card in black ink. I have a project that requires me to print about 200 4x6 cards. I had printed about 50 cards with no issues when my printer began printing in a gradient rainbow instead of black ink. ...

PIXMA TR4520 is broken

Help! My PIXMA TR4520 fell off the shelf and parts of it have broken off.  What can I do to get it fixed? Or do I have to buy a new one? I bought this recently.

Pixma TS3522 Drivers—where are they?

Plugged in a new Canon Pixma TS3522 by USB and it attempted to install and failed. Right clicking and troubleshooting puts me in a continuous "Apply this fix" loop where it tells me I don't have the drivers.   Find my model on Canon support—don't fin...

applythisfix.png Screenshot_2021-05-12 Support TS Series PIXMA TS3522 Wireless All-in-One Printer Canon USA.png wrongmodel.png runas.png


Hello I recently purchased 2 new black ink cartridges and the printer is giving me an error saying i cant print because I need to replace the magenta cartridge. Does any one know how can I bypass this? 

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New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.