Desktop Inkjet Printers
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Support Code 6000

I keep getting the support code 6000 on my Pixma MX922 printer. It tells me to turn it off and remove the paper and cancel printing, there isn't any paper and I haaven't used the printer in months. Any ideas of what I can do to fix it?

Having trouble with my Pixma mx870 printer

Im trying to print somthing but my computer cant connect to my pixma870 printer it has a support code saying 300 the printer erly connected to your computer. I checked the wifi on my printer its ok but i dont know why it dont print. I called the tech...

Resolved! Can't get fax to work - always shows busy

I have a new Canon TR8620.  I can not get a fax to go through.  It seems as if it is not making the correct tone for the other fax to recognize as a fax.  One number I tried to dial is shared line.  I could hear the message but the fax didn't know to...

Resolved! mx 492 not printing color

My MX 492 printer is not printing color when I do a Nozzle check and when I try to print  a photo there is not color at all black or color help please

Jmason by Apprentice
  • 839 Views
  • 4 replies
  • 0 likes

MG 7720 printing problem

MG 7720 not printing correctly. Yesterday would not print blue correctly, blue was pink/red. Today will not print black. I have cleaned heads 3 times and done a deep clean also. All ink carts are full. Firmware is up to date.Suggestions or is this pr...

DJam by Apprentice
  • 2744 Views
  • 3 replies
  • 0 likes

Error Code 5,157,69

Recently moved my Pixma MX922, previously it was connected via USB cable and now it is on WiFi. Talked to a tech yesterday to get it to print on Windows 10. Reinstalled the drivers, printer works fine. The IJ Scan Utility won't recognize the scanner,...

bc01 by Apprentice
  • 1648 Views
  • 2 replies
  • 0 likes

PIXMA Problems w/Chromebook

My Pixma MG3520 used to work with this Lenovo Chromebook--I bought it specifically bc it was Cloud Print Ready. Recently the printer has been freezing up with BK messages despite adequate ink supply and I thought that was why it wouldn't print, but i...

HLSeggel by Contributor
  • 11005 Views
  • 8 replies
  • 0 likes

Catalina driver support for TS8320?

I'm in a toss-up between the Canon TS820 and the Epson XP-7100. The Epson does have driver support for Mac Catalina but according to the support page here on Canon, it doesn't. Is this true? The whole reason I'm having to buy a printer is that my MG8...

MsVista by Apprentice
  • 432 Views
  • 1 replies
  • 0 likes

PIXMA MG2522 ink cartridges

I have a new pixma 2025. I also have new canon 245 and 246 cartridges that don't work. I did get the 243 and 244 in the new printer box, and they work. But, from the web site it said the cartridges should be 245 and 246. The question is, was the web ...

Where are icc profiles for the TS9520 Printer??

Just installed this printer, looked everywhere, searched online and cannot find either the icc profiles for printing to different papers from Lightroom nor the psf files to proof in Photoshop. Nothing in the usual location such as Windows/system32/sp...

in4m8n by Enthusiast
  • 2377 Views
  • 16 replies
  • 1 likes

MG5520 with support code 1405

I am getting Support code 1405 "The type of print head is incorrect". I have changed all the cartridges, power cycled the unit, removed the power for 30 minutes. This unit appears to be dead. Any clues??

Resolved! Says Out of Paper

My Pixma MX870 is saying I'm out of paper and it isn't out of paper. I have taken paper out and put it back in. It keeps saying out of paper and I have to print something important. What do I do?

Resolved! PIXMA MX 920 error code C000

This printer failed to tell me ink was out, and it printed anyway. I put in new printer cartridges, and I got error code C000. I unplugged it and replugged it. No go. I found my way to this forum, and I saw someone post about another error to plug it...

LeslieD by Apprentice
  • 1837 Views
  • 5 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.