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G7020 stopped printing color after Mac Monterey update

Support-HaHa
Apprentice

Hi. As stated, the print function wasn't working for color after I upgraded the OS. Then it started to only print very faint B&W.

I went through a stage where the MFU kept asking for a new driver and there wasn't one on the website. I finally download a new driver a few weeks ago. 

 

Frankly, I don't print much and have been too busy to deal with it, but now I have something that *must* be printed and I'd like to get the color going again or it will be too dried up to restart.

Thanks in advance for any help you can offer. 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Canon Customer,

Please follow the steps on this page to perform a nozzle check and cleanings (if necessary):

https://ij.manual.canon/ij/webmanual/Manual/All/G7000%20series/EN/UG/ug-132.html

If the issue persists, please take a photo of the nozzle check that you printed and attach it to your reply of the post.

 

 

 

 

 

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