11-04-2022 05:26 PM
Hi. As stated, the print function wasn't working for color after I upgraded the OS. Then it started to only print very faint B&W.
I went through a stage where the MFU kept asking for a new driver and there wasn't one on the website. I finally download a new driver a few weeks ago.
Frankly, I don't print much and have been too busy to deal with it, but now I have something that *must* be printed and I'd like to get the color going again or it will be too dried up to restart.
Thanks in advance for any help you can offer.
11-07-2022 12:35 PM
Hi Canon Customer,
Please follow the steps on this page to perform a nozzle check and cleanings (if necessary):
If the issue persists, please take a photo of the nozzle check that you printed and attach it to your reply of the post.
03/02/2023: New Firmware Updates Are Available:EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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