Desktop Inkjet Printers
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TS9020 just spits out Plain pages

Hello Friends at Canon, My canon TS 9020 has been printing blank pages, when "printing" Black or Color. It sounds like the Printer is going through the same motions and sounds as if actually printing. The thing is I don't really use this Printer that...

nicdakis by Apprentice
  • 5 replies

TR8620 scanning issues

Hello I am hoping for some advice on an issue that I am encountering with my TR8620 I am able to print without issues but half way through each scan i get a generic error that said that the process will stop and I am not able to save any documents. I...

grighi by Apprentice
  • 4 replies

PIXMA MG6220 Error 1410

My stop button only appears illuminated when the computer is on. Otherwise it is not functional. I am trying to do a hard reset because I keep getting a printing error 1410

TS9521C - Print is faded - Using Mac

I have a TS9521C and I am using an early 2011 MacBook Pro running on iOS High Sierra version 10.13.6.  From the beginning, all my printing comes out faded. I have checked everywhere but I cannot access any kind of color settings in the printer system...

Canon MP250

N.B. - I am running on Linux Mnt. How do I get the MP25 into maintenance mode? Are the instructions anywhere for this? I'm trying to clear an E04 error code. The cartridges are all the way to the right side (as looking into the printer) and will not ...

Title fonts randomly skipping letters/words

I'm printing a report of questionnaire replies in a document mixing text and graphics on my MX922.It appears that upper case title and sub-title fonts are randomly skipping one or more letters or even entire words. Regular body text (smaller font) is...

JohnF1 by Apprentice
  • 1 replies

TR8520 - black box in prints and scans

Hello:When making a b&w or color copy or scan, an area in the lower left corner prints all black.  This just started happening.  I checked all the ink cartridges and ran some troubleshooting diagnostics, but nothing changed.  Any help would be greatl...

ryaffe by Apprentice
  • 2 replies

Resolved! Pixma MX490 unable to print with black only

I'm trying to print a simple text document that is ONLY black/white. I don't need color ink at all. It will print a system alignment page in black, but won't print anything I send it. Both cartridges are installed, black has ink, color has no ink. I'...

printer problem_2.PNG printer problem_1.PNG
xyman621 by Apprentice
  • 6 replies

Canon MX535 - Scanner Error. 5,156,69

Starting a couple of weeks ago, every time I try to scan from my laptop I get the message.    I use a wireless connection and never a USB cable and the scanner is not off as far as I can tell.I have tried everything I can think of including shutting ...

Jim77 by Apprentice
  • 0 replies

MG5620 printer doesn't power on

When I plug in the power cord, the alarm light (yellow triangle) turns on. Then, when I press the ON button, it lights up, but nothing else happens.The printer has worked fine for years. This behavior started "out of the blue". 

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01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
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11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
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08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
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05/26/2022: New firmware version is available for EOS-C500 Mark II
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04/26/2022: New firmware version is available for EOS R5 C
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