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PIXMA TS5360: "Processing wait momentarily"

Sheridyn
Contributor

This is all I'm getting when trying to print from my Laptop (only).  All other devices work ie, other laptop, mobile phone etc.  Have no problem printing from these just the one laptop.  All updates have been performed.  I've uninstaller and reinstalled?  Checked network configuration & signal strength All is OK.  It's only a problem from one device?

6 REPLIES 6

Danny
Moderator
Moderator

Thanks for joining the conversation, Sheridyn!

So that the Community can help you better, we need to know exactly which operating system is running on your laptop (i.e. Windows or macOS, and which version thereof). 

We also need to know which specific printer model you have.  While we don't offer a "TS530," we do make a series of printers with model numbers in the TS5300 range.  We want to make sure everyone knows what you're working with.

That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

17314475387599135080648536706965.jpg

Operating Windows 11 home.  Again it's only from this laptop that I'm having a problem?   Used to work fine now not 

Any updates?

Sheridyn
Contributor

Ok so it's TS5360

20241113_075656.jpg

Ron
Moderator
Moderator

Hello Sheridyn.

Welcome to the Canon Community.

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA TS5360 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE  and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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