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Documents printing blank pages from tr8620a

bshaw76
Apprentice

Hopefully someone can help with this.  Just recently my printer has started printing blank pages from Word, PDF, and txt documents.  However, it will print test pages just fine from the canon software and the printer itself.  Ink levels are full, and firmware has been updated to the latest.  Any ideas as to what would cause this?

1 REPLY 1

bshaw76
Apprentice

Never mind, hopefully this will help someone else.  Did a clean on the printer, self clean, and it solved the issue.  Have no idea how it could print test's but not documents, but stuff happens.  Issue solved.

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