Canon 2020 Duplex printing for Microsoft apps

[gshilliing]

When will Canon produce software for duplex printing? 

Printing Word and other documents only supports duplex manual printing.  However, printing a pdf document does perfectly support duplex printing (printing on both sides).  

 My computer has a Snapdragon processor. and uses Windows 11. 

My understanding is the Microsoft printer driver doesn't support duplex printing but the Canon driver does, which is why pdf document duplex printing works fine.  It seems there is some mismatch between the Canon printer and Windows. 

When will this be rectified?

[Danny]

Thanks for joining the conversation, gshilling!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!