Desktop Inkjet Printers
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mx860 won't print in black

Hi, I have a MX860 printer and just in the last few days it won't print in black.  I checked all my preference settings, did a deep nozzle clean, changed the large black print cartridge, did the test page and the black grid at the top didn't come in ...

Bubba888 by Apprentice
  • 2 replies

MG6320 Support Code 1415

Hello, I have a two month old Canon MG6320. The printer worked fine for about 2 weeks, but then began given support code 1415, which is essentially the ink cartridge is not being read. I tried replacing the color "M" cartridge with a new one, but sti...

Canon LBP-6200d

I'm just leaving this here in the hope that someone from Canon notices, because they clearly don't want people complaining directly.I just bought the above printer in Denmark and it came without a USB cable to connect to my computer. How cheapskate c...

dkgooner by Apprentice
  • 2 replies

Looking at getting a MG7120. Have Questions

I am looking at replacing my old MP610 with the new MG7120. In reviewing Canon's own page yield statistics between the two printers, I am somewhat dismayed. The old printer has twice to three times the page yields per comparable color inks over the M...

johnpd by Apprentice
  • 2 replies

Canon MG2220 won't connect to PC

My computer either completely ignores the USB connection, or tells me it's not supported/recognized. I tried reinstalling the driver, but it wouldn't work as it required a connection to the printer. 

Getting started

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03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.