09-14-2015 03:59 PM
After some initial messing around I managed to install the existing MX922 printer on my newly installed W10. Now I can print but each time I print a document I get the 'printer not responding' message, strangely after a while it prints anyway. Any advice?
09-16-2015 08:49 AM
Hello.
There may be a firewall or anti-spyware utility that is causing issues with communication. Try temporarily turning this software off to see if this helps.
If you continue to have difficulties or need additional assistance with this matter, find more help at Contact Us.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.