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print head incorrect

tracy1845
Apprentice

I have a MG5520 printer that gives an error message of "type of print head is incorrect", support code 1403.  It is not that old of a printer and I do not use it that often. Any suggestions?  

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi tracy1845,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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