print head incorrect

[tracy1845]

I have a MG5520 printer that gives an error message of "type of print head is incorrect", support code 1403.  It is not that old of a printer and I do not use it that often. Any suggestions?  

[Patrick]

Hi tracy1845,

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.