05-28-2022 05:27 PM
Canon Pixma MX490 powers on and goes through initialization, then powers back off. Keeps repeating the process as long as it's plugged in. Buttons are non-responsive.
Solved! Go to Solution.
06-03-2022 05:52 PM - last edited on 06-07-2022 02:03 PM by Danny
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
06-01-2022 02:05 PM
I found this in a different thread. Worked for me. All I had to do was unplug my Wi-Fi and the printer started right up, nevermind any of the other steps listed here... because that isn't sketchy at all, right Canon? What a weird coincidence.
06-01-2022 02:08 PM
Add me to the list. My MX490 started recycling endlessly yesterday afternoon.
06-01-2022 03:36 PM
I have the same issue with a IP110, the same I will try the workarround puting a static IP address and a no DNS or a fake DNS, we need a solution CANON!!
06-01-2022 03:47 PM
My maxify mb5320 experiencing the same issue Ohio century link. I already ordered a new printer almost 400.00 I am afraid to hook it up after reading this. I just wish I would have researched prior to ordering a new one. I am going to try to hook the old one up using usb cable for now. I hope it works because I have spent way to much time trying to fix it.
06-01-2022 04:37 PM
I followed the suggestion to first turn off my router. This allowed me to regain control of the printer which I disconnected from wi-fi using the printer’s panel buttons. I now have the ability to print via USB from my desktop, but no air-printer ability from my phone, of course.
06-01-2022 07:11 PM
Happening to me too. This printer has been junk from day one almost. It's my last Canon.
06-01-2022 08:00 PM
This workaround came from others on here saying to keep the printer from connecting to the internet. This is just how I achieved success.
I use dd-wrt on my router so I added an access restriction for the printers MAC address from the internet. For those with a basic router you should be able to do something similar nin parental controls. The MAC address for my MX490 isn't on the printer anywhere so I found it in my DHCP client list. If you are having trouble finding yours, it may start with 84:BA:3B.
Good luck.
06-01-2022 08:05 PM
Great idea. I tried to do the same thing but the stupid Google Fiber router does not have that feature.
06-01-2022 08:37 PM
everyone is having this problem, are you using Canon ink or a cheaper brand? I'm using a cheaper brand and I'm wondering if they are bricking my printer because of it.
06-02-2022 07:36 PM
I had previously bought a cheaper brand but just recently replaced empties with Canon XL as I felt I was having issues after I switched. The cycling started today while we had the electrician here doing some work. I thought maybe it was triggered by something he did, maybe reset a breaker?
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