Desktop Inkjet Printers
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MP Navigator EX not opening

I have a Canon MG5220, connecting to a Mac running OS 10.11.6, I have downloaded all the most recent drivers from the Canon website. I am trying to scan a multi page doc into one file, when i open Navigator Ex it gives me the pop up that starts "Can ...

MX922 - Color Images not appearing

MX922 Issues.  Just bought this printer too, cleaned the printer, aligned the printer heads. Tried to change my settings to. I try and print color documents with images.  The images DO NOT appear when I print the document but the black type does appe...

djdavea by Apprentice
  • 1 replies

Resolved! new 3620 poor print quality

new MG 3620 that I just bought & installed.Printing a picture from PC via USB cable.Pictures print dark & look poor quality.When I click Printer Properties ONLY options are:Paper SourceMediaB&W  or  color If I click on Advanced, it goes to a flow cha...

MG 6350 error code B200

Please can anyone help to clear this error. I have already followed the instruction to switch off and the on again without success.

KLE by Apprentice
  • 0 replies

USB connection not working

I have a MX472 which I use wirelessly on a laptop that has Windows 10. I am housesitting so am trying to print via USB cable. I did this successfully at this same home a few months ago.This time however it does not start printing and gives a generic ...

Support Code 5012 on MX 475

Hi, please can anyone help? My Pixma MX 475 printer has suddenly refused to print and shows the support code 5012. It's linked to my desktop using Windows 10. I've not had any previous problems, have tried turning the power off and leaving it and jus...

gill by Apprentice
  • 2 replies

It's Printing but no ink is flowing...

I have a Pixma G2010 printer, living in Thailand and have Windows 10 OS. The printer has been perfect for 1 1/2 years and suddenly stopped printing(i.e. it sounds like it's beginning but tnen stops. I checked the ink level(I use about 95% black ink) ...

thailen by Contributor
  • 1 replies

Resolved! I have code 1871

I am printing some of my photo on PIXMA MG6821 and after every 4 photos, the printer displays code 1871 saying the cassette is not inserted while it is propery inserted. I have tried to turn off the printer for more than 30 min and turned it on and m...

Deix by Apprentice
  • 1 replies

Question about iP90 test page

A friend of mine died a couple of years ago, and I ended up with a lot of his stuff. One thing I got was a Canon iP90 printer. It hasn't been used since he died, plus it was low in the importance list, so it just sat. I fired it up the other day to s...


OCR: can it be scripted?

I am writing a process that will be capturing screen images and i would like to have the screen shots run through character recognizition on the fly. Can I write a script that will pass an image to the IJ Utility for OCR and return text? I have an MG...

Getting started

New to the community? Here's some information to help you get acquainted:

09/19/2022: New firmware version is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!