05-28-2022 05:27 PM
Canon Pixma MX490 powers on and goes through initialization, then powers back off. Keeps repeating the process as long as it's plugged in. Buttons are non-responsive.
Solved! Go to Solution.
06-03-2022
05:52 PM
- last edited on
06-07-2022
02:03 PM
by
Danny
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
05-30-2022 10:41 PM
My Canon started to do the same thing. All that the screen on the printers display will show is the Canon logo. I can't figure how to factory reset the printer
05-31-2022 10:50 AM - edited 05-31-2022 10:50 AM
I have the same issue. My printer is a MX492. Cannon maybe pushed some kind of update. Now I'm headed to the store for a new printer.
05-31-2022 11:07 AM
I am having this issue too! Happened out of nowhere! Did they force an update that screwed it up? Looks like everyone's issue just came up at the same time!
05-31-2022 11:22 AM
Mine was doing same thing after storm last nite. After searching online I did the following: unplugged printer from power strip, disconnected printer at my modem/wifi router box, pushed power button on printer 10x (according to Canon), plugged printer back in, reconnected printer to modem/router. Now it's working. I think the important things were disconnecting power & internet. Hope something from this helps you.
05-31-2022 11:33 AM
Oh no. I spoke too soon. It worked long enuf to print one document and now back to power cycling.
05-31-2022 12:27 PM
Exactly the same for me. I cannot get into the menu. Does anyone know how to do a factory reset without the menu?
05-31-2022 12:34 PM
Having the same issue. I just used my printer last night without any problems. Turned it on this morning & it keeps cycling on & off. Help! I need my printer for my small business!
05-31-2022 12:48 PM
Same issue here. The printer hadn't been used for a few days but started endlessly power cycling when trying to use it today. Have had no luck getting anything to display other than the cannon logo or an error code from pulling the ink cartridges.
05-31-2022 01:11 PM
Experiencing the same issue here. Printer was successfully working yesterday afternoon; today is stuck in endless power cycle.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
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