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Unable to connect the EOS M50 Mark II with OBS

hello team canon This is Me Siddartha From India I have just buyed new canon m50 mark II .  I Tried too many times to connect my camera with my obs but unable to do it with my laptop can you guide me how may i do it or provide me a sample video by us...

Camera Connect painfully slow on iOS devices

Hello,I've owned my R6 for a little while now, but my issue is mostly with the Canon Connect app on iOS.I've previously owned a 70D, 6D and M50 and used the Connect app frequently.However, since owning the M50 and now R6 I have found that photo trans...

onkytonk by Apprentice
  • 7075 Views
  • 3 replies
  • 0 likes

EOS Utility for 5D Mark II - Mac OS Ventura not supported?

Hey everyone,I couldn't seem to find this exact or similar question anywhere, so if it is, I apologize in advance.I am using a 5D Mark II as my digital camera, and while I don't shoot on it as often as my Canon SLRs (AE-1 and EOS 3), I would like the...

35mmiles by Apprentice
  • 1833 Views
  • 1 replies
  • 0 likes

EOS VR Utility - Dropping / Glitching Frames - HELP

Hi, I have an R5C and Dual Fisheye Lens and have been shooting in 8k 60fps Raw and converting to equirectangular mp4s in the EOS VR Utility.  I have discovered after some problem solving that the utility generates drops / glitches randomly but about ...

Robo-T by Contributor
  • 5213 Views
  • 10 replies
  • 0 likes

RAW images showing up as JPGs in Lightroom

Hi everyone,I’ve recently had a Canon Powershot SX70 bought for me and I’ve been shooting in RAW but when I’ve connected to my laptop and gone to edit in Lightroom they are showing as JPEG, any ideas how to resolve this please? I’m fairly new to this...

aman0760 by Apprentice
  • 951 Views
  • 1 replies
  • 0 likes

Resolved! Where to Download EOS Utility for EOS 5D Mark II

I have a Canon EOS 5D Mark II camera I have not used in several years.  I'm trying to download images from the camera, but I don't have the Canon Utility software to download the images & can't seem to find the appropriate link to download the utilit...

Can't use EOS Utility with EOS 4000D

Hello,I have an EOS 4000D that I want to transfer photos from onto my laptop. When I open the EOS utility app, I get this screen, however I cannot click any buttons or use the app at all.I have downloaded the EOS utility app three times, and get the ...

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Apex66 by Apprentice
  • 2504 Views
  • 3 replies
  • 0 likes

DPP Lost GPS data

I have a canon 5 DSR and take raw pictures. In the raw info I find GPS coordinates.When I use the HDR tool in the DPP software, the created JEPG file dont contain GPS data. Why does this happen, and I find no settings to prevent it to happen!

HAEI by Contributor
  • 4113 Views
  • 14 replies
  • 0 likes

Modern Software for EOS Rebel T2i

Canon t2i from mid to late 2000sI have an old T2i that is still in great shape. I am curious if it is still viable to use today. The original package had a software disc etc which is outdated obviously. Is there a canon app that is used now. Apologie...

Anonymous by Not applicable
  • 7897 Views
  • 8 replies
  • 0 likes

Resolved! DPP 4.12.0.5 removes GPS info from my pictures

MacOS 10.15.3, DPP 4.12.0.5; Canon EOS R connected to a smartphone via Camera Connect in order to insert GPS info in the .CR3 files.  Handling three .CR3 images in DPP to create an HDR JPG image, all the GPS info (present in all the three .CR3 images...

Resolved! Dpp4 version 4.17.20 says canoot import for a CR2 file

version is 4.17.20 just installed, first time ever using this, or a digital SLR.Took some Raw and jpg photos to play around with, jpg reads ok bit the CR2 files, when I click one, gives a grey screen with a ? in the middle and a test message in a whi...

Charentejohn_0-1687681165884.png

Resolved! Strange Results Editing .CRW Files In DPP4

Here's a strange phenomenon that I somehow uncovered in DPP4 (V4.17.10.0) while editing some .CRW raw files from an old Canon Digital Rebel.After making some adjustments (which are somewhat limited compared to what I can do with .CR2 files) I did a B...

DPP4-10.jpg 20.jpg DPP4-30.jpg

DPP4 does not recognize my HD display?

Just got my EOS R8. I enabled HD PQ to use HIF files. Problem is when I try to edit the HIF files in DPP4: I cannot get it to recognize my display as an HD displayI am running DPP4 on a Mac Mini M1, with an Asus PA329C monitor (HD600 certified), with...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II