12-20-2022 08:58 AM
Good morning first off i am a newbie 🙂 I have just installed the DPP software onto a fresh install of weindows 10. when I open the software up the program tries to download all my photos from online, i just want the software to deal with the photos on my computer. Every time i cancel the download the soft ware freezes. This auto starts so i have no access to settings prior to the download starting. Any advise would be muchly appreciated.
Regards
Apprentice
12-20-2022 09:17 AM
DPP4 does not automatically download files to the computer, but it does access a designated location and create thumbnails for viewing.
Uninstalling and reinstall DPP4.
Try starting DPP4 using this technique:
Go into Tools->Preferences and configure the default folder. Select one on the computer.
Download files to the computer as shown below.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.