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DPP does not remove hot pixels

I have a 5 year old Canon 6D which has developed quite a few hot or stuck pixels.  I have done the "hot pixel fix" which is to invoke "manual sensor clean" for 30s which (supposedly) creates an internal hot pixel remapping. When I open RAW astronopho...

heyjp by Enthusiast
  • 6735 Views
  • 5 replies
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Alternative to Lightroom

OK, I have decided to pass on the Lightroom CC/Classic CC/Whatever and the associated cloud products I'll never need or use, along with Adobe's lifelong monthly money-grab. I'm also not interested in the orphaned standalone version.  This leaves me w...

John_SD by Whiz
  • 5421 Views
  • 11 replies
  • 0 likes

App crashing

I’ve just gotten a EOS 4000D and downloaded the camera connect app. Unfortunately when I connect and go to look at my photos the whole app crashes! I’ve tried deleting the app then resetting my phone then downloading again but still crashes. Tried on...

Kalekam by Apprentice
  • 1932 Views
  • 2 replies
  • 0 likes

Some jpegs won't open in DPP 4.7

I have a large archive of digital photos, taken with a range of Canon cameras. However, a few of these fail to open with DPP, although they open with other software such as Irfanview and Photoshop. As far as I remember, the images were stored directl...

Nigel555 by Contributor
  • 1238 Views
  • 2 replies
  • 0 likes

unable to exit Camera Connect on android 8

Hi, I've a strange problem with Camera Connect. I've installed the most recent version on a Sony Xperia with Android 8.0, all fine. I can access the menu items in Camera Connect, but I cannot quit the app except by forcing it via the android settings...

UliE by Apprentice
  • 917 Views
  • 0 replies
  • 0 likes

Canon EOS M5 using Lightroom 3 software

Currently with my Canon D7 I'm using Lightroom 3 to work on my pictures. Mainly shooting in RAW format CR2.I understand that with the new Canon EOS M5  shooting RAW it will not work to download to Lightroom.Any known solution? 

mjw by Contributor
  • 1425 Views
  • 4 replies
  • 0 likes

3-Bracket vs 7-Bracket

Hello, this is my first time posting on this forum.  I recently started doing real estate photography using a Rebel T6.  I am using the 3-bracket AEB function.  My question is this:  If I upgrade to a Canon 80D camera and use the 7-Bracket AEB functi...

RE EOS Utility

Hi I am now on my third canon DSLR after  my  last two were stolen including my nifty fifty,Canon EF 70-300 mm f/4-5.6 IS II USM Lens etc.   Anyway I now have another  Canon 77D and purchased a second  had (not used) EFS 18 - 135mm Nano USM lens, whi...

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Where to download DPP 3 for a Rebel XT?

I recently had my old Rebel XT 350D converted to color IR photography.  The conversion company recommends the native RAW software over Adobe Photoshop or Lightroom for working with and setting proper white balance. I tried DPP 4.x, but only thumbnail...

Resolved! Where to download EOS Utility for Rebel T5

The download page for Rebel T5 has only EOS Utility update, not the original EOS Utililty installation package.   Could anyone tell me where to find the Utility installation package?

hong by Apprentice
  • 6361 Views
  • 2 replies
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Resolved! Help regarding Image Transfer Utility

So, I set up my account, and connect my camera to Canon Image Gateway, I do the process of installing the ITU, but when I right-click it in the taskbar to add a new camera, it asks me to log in right? It asks me for a username when I have none. This ...

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Resolved! Can't view RAW pic thumbnails for 6D M2 in Windows 10

For the past 4 years I have had no problem viewing RAW thumbnails from my Canon 70D using Windows 10 Explorer and Photo App but when I recently got a 6D Mark 2, I can't view any of the RAW thumbnails taken by that camera using Windows 10 (Photo App o...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM