I'm shooting with new R6MK2 (and struggled to find a newly updated DPP to process images). I noticed immediately how tremendously slow .CR3 (using CRAW compression) take to batch process convert to JPG v .CR2 images. Note that Lap 1 in the first p...
I have been unable to have Adobe Elements access my videos from my new EOS R10. Adobe Photoshop has no problems downloading/editing my photos. The videos are transferred in MP4 format and the software says it can not read it due to an encoding issu...
I am trying to install the current firmware update on my PowerShot 720HS. Can no longer upload images to cloud. I have downloaded the file for my camera and OS provided on the Canon website and copied it to my SD card, but I can't get my camera to re...
I have a new computer running Windows 11. When I visited the Canon site to download the EOS Utility it is not listed. I don't have the old CD. When I typed in Windows 8 version (instead of Windows 11) the EOS Utility 2.14.20a shows up but it won't le...
I have been having an extremely difficult time, when sending a picture ( attachment) in an email. I can never find easily where the picture is in the computer. Dates are not in order, I've had two different canon cameras. HELP please let me know h...
Format SD Card, copy SX420110.FI2 to root, power on camera, press Play, Press Menu, scroll down to Firm Update... and there is no Firm Update. Suggestions?
I can connect EOS Utility to a Mac running 12.5.1 (Monterrey) but not my new Mac running Ventura V13 on Apple M2 Max processor. I've been in touch with Canon Customer Support they advised:"It seems that the camera cannot be connected with a cable whe...
hello team canon This is Me Siddartha From India I have just buyed new canon m50 mark II . I Tried too many times to connect my camera with my obs but unable to do it with my laptop can you guide me how may i do it or provide me a sample video by us...
I have a PowerShot Pro90 IS from 2002. It's 21 years old, fully functional, and still taking excellent images. Thanks Canon! Providing great products for decades.Unfortunately, the software that came with the camera, ZoomBrowser EX (V. 2.6.0.11), ...
Hello,I've owned my R6 for a little while now, but my issue is mostly with the Canon Connect app on iOS.I've previously owned a 70D, 6D and M50 and used the Connect app frequently.However, since owning the M50 and now R6 I have found that photo trans...
Hey everyone,I couldn't seem to find this exact or similar question anywhere, so if it is, I apologize in advance.I am using a 5D Mark II as my digital camera, and while I don't shoot on it as often as my Canon SLRs (AE-1 and EOS 3), I would like the...
Hi, I have an R5C and Dual Fisheye Lens and have been shooting in 8k 60fps Raw and converting to equirectangular mp4s in the EOS VR Utility. I have discovered after some problem solving that the utility generates drops / glitches randomly but about ...
Hi everyone,I’ve recently had a Canon Powershot SX70 bought for me and I’ve been shooting in RAW but when I’ve connected to my laptop and gone to edit in Lightroom they are showing as JPEG, any ideas how to resolve this please? I’m fairly new to this...
I have a Canon EOS 5D Mark II camera I have not used in several years. I'm trying to download images from the camera, but I don't have the Canon Utility software to download the images & can't seem to find the appropriate link to download the utilit...
