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EOS Utility "The connection was lost" error

Hello,I have had this problem (see on the screenshot below) so many times! I use a Canon 5Dsr and the EOS utility version is 3.14.30.4. Please let me know if any other information is needed and how I can solve this problem. The camera is used to auto...

SGI_camea_error.png

Resolved! Firmware update 1.8.1 on R5

Hello,I am new to this forum.I wish to update firm ware from 1.5.2 to 1.8.1,should i down load directly the latest firmware for R5(1.8.1) or go thru past upgrade like 1.7?Thank yousyd

samhasan by Apprentice
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  • 4 replies
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Powershot sx540 HS firmware update

After my Powershot sx540 HS was updated with the latest firmware it will no longer connect to my phone.  The phone and the camera recognize each other but at the last step of authorizing access to the SD card the camera disconnects. However, if you p...

Lcomer by Apprentice
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EOS Utility Live View with Timer Shooting

I wonder what's the reason the timer shooting won't work with live view. Is this a software limitation or hardware related?When we operate the camera physically, showing live view on the LCD screen, we can use the timer or an intervalometer with no i...

Lightroom and Photoshop difference?

Our camera club is hosting a "Boootcamp" with a professional photographer dealing with LR. What is the difference between LR and PS? BTW, I have PSE 2021 if that helps. TIA.

Alternatives to Dropbox Basic for Sending Photos

I sent only 32 photos, edited jpg and RAW, to a fellow. Note: most of those photos were taken by my wife whose camera doesn't have RAW. Seems now I'm at my limit in DBB. To get more GB, it is $10 (round figure) a month. OK, no problem but wondering i...

EOS Utility won't allow folder destination change

I have a M50 Mark ii, and it is connected via Bluetooth/wireless to the EOS Utility. The utility will only allow me to save the images directly to the desktop, where it creates a new folder. It will not allow me to have them go directly to any folder...

Canon Image Transfer Utility 2 - crashes if left running???

I want to leave the utility running permanently on a Windows Server machine that I have running 24/7. The problem is that it always seems to crash if it's left running for an extended period, so I always have to login and restart it whenever I want t...

itm60 by Apprentice
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  • 3 replies
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Canon Connect App SOOO slow

I Timed it and it takes 22 minutes to download 50 raw photos, i feel like thats so much slower than it normally is, any suggestions? How long does it take y'all?? 

VR Utility not supporting AMD video cards ???

Hi, I bought a new super powerful PC with a Radeon 7900XTX video card, and I was super surprised when I opened VR Utility to learn that this video card is not supported. Can you please fix this in the next update? 

Computer software for Powershot s5is

I have a PowerShot S5IS.  I have moved and have a new computer (windows 11) and have lost my software CD.  This camera is no longer suported by Canon so they cannot supply a new CD.  My camera is pretty usless if I cannot download pictures to my comp...

lmason2 by Apprentice
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  • 3 replies
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